Italian-speaking Support Specialist – Lisbon, 24/7 Shifts
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Eco Plus Solutions AB is seeking fluent Italian speakers to join our multicultural team in Lisbon. You will be the main contact for Italian-speaking customers, handling inquiries via phone, email and live web chat, and will document interactions in our CRM system.
You will troubleshoot issues, provide personalized solutions, and strive to meet CSAT, FCR and AHT targets. The role requires on-site work in Lisbon and EU work authorization.