Global 2nd-Level Technical Service Engineer

GEA is a leading supplier for the food and beverage processing industry with 18,000 employees in over 60 countries. We seek a Technical Service Support 2nd Level to provide 2nd level technical assistance to the local R&C Service organization, initiate corrective actions via CRM, and coordinate with in-house 3rd level support.The ideal candidate has service...

GEA Group in Italy is seeking a Technical Service Support 2nd Level to provide robust technical assistance across the local R&C Service network. You will use CRM (C4C) to trigger corrective actions and coordinate with 3rd level in-house support, while handling claims and commissions for installed machines.The ideal candidate has hands-on experience as a...

Responsibilities / TasksGuarantees 2nd level technical assistance towards the local R&C Service organization initiating corrective actions through usage of CRM (C4C) ticket system and support by distributing upon requirements 3rd level inhouse supportInitiates and registers in Claims & Complaints system for full resolve on topics arising in the market on...

GEA is one of the leading suppliers for the food and beverage processing industry and for a wide range of other process industries. Around 18,000 employees in over 60 countries contribute significantly to GEA’s success: join them! We offer interesting and challenging tasks, a positive working environment in international teams, and opportunities for...

Responsibilities / TasksGEA is one of the leading suppliers for the food and beverage processing industry and for a wide range of other process industries. Around 18,000 employees in over 60 countries contribute significantly to GEA's success: join them! We offer interesting and challenging tasks, a positive working environment in international teams, and...

GEA invites applications for a Technical Service Support 2nd Level role based in Italy.Dato l'elevato interesse per questa posizione, la preghiamo di candidarsi tempestivamente se il suo profilo è in linea con il ruolo.The successful candidate will deliver second-level technical assistance, initiate corrective actions via CRM, and coordinate with in-house...

Responsibilities / TasksGEA is one of the leading suppliers for the food and beverage processing industry and for a wide range of other process industries. Around 18,000 employees in over 60 countries contribute significantly to GEA's success: join them! We offer interesting and challenging tasks, a positive working environment in international teams, and...

GEA is one of the leading suppliers for the food and beverage processing industry and for a wide range of other process industries. Around 18,000 employees in over 60 countries contribute significantly to GEA’s success: join them! We offer interesting and challenging tasks, a positive working environment in international teams, and opportunities for...

GEA invites applications for a Technical Service Support 2nd Level role based in Italy. The successful candidate will deliver second-level technical assistance, initiate corrective actions via CRM, and coordinate with in-house third-level support for installed machines.The position requires travel up to 5 continuous days and about 50% of annual working...