Associate Key Account Manager
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CREATIVITY IS OUR SUPERPOWER.It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Opportunity:
As an Associate Key AccountManager, you will be part of the Core Europe Commercial Team, taking full ownership of an assigned customer portfolio. Reporting to the SeniorDirectorSales, you will work within the international Value Channel team and be part of the Value Channel leadership team. Within this team you will collaborate closely with cross-functional stakeholders across Sales, Brand Management, TradeMarketing, Finance, and Supply Chain.
What Your Impact Will Be:
- Take ownership of the day-to-day relationship and commercial performance of your assigned retail accounts
- Develop and execute customer-specific joint business plans to unlock growth opportunities by understanding customer needs and analyzing business performance through sell-in/sell-out data, Circanamarket insights, and KPI tracking
- Drive brand visibility and commercial success by developing compelling promotional offers and executing impactful brand activation plans across both in-store and online channels
- Partner closely with retail customers and internal stakeholders to plan, optimize, and execute promotions and marketing initiatives, particularly in collaboration with Brand Management and Trade Marketing
- Manage the customer product portfolio, including Sales forecasting, promo planning, and close coordination with Supply Chain to ensure product availability
- Develop pricing strategies in collaboration with Finance and lead pricing discussions and negotiations with retail customers
- Prepare and conduct customer meetings, business reviews and presentations, including regular customer visits and participation in key industry events such as the Spielwarenmesse in Nuremberg
- Continuously identify opportunities to improve business performance, strengthen customer partnerships, and drive profitable growth
What We’re Looking For:
- Bachelor's or Master's degree in Business Administration, Economics, or a related field
- Experience in Sales, Key Account Management, Business Planning, or a commercial function is an advantage
- Strong relationship-building skills with the ability to establish trusted partnerships with customers and internal stakeholders
- Analytical mindset with strong problem-solving capabilities and a passion for working with data to drive business decisionsli>
- Customer-centric and brand-focused approach with the ability to balance commercial priorities and consumer needs
- Results-oriented, proactive, and able to thrive in a fast-paced, dynamic, and international environment
- Business fluent in Italian and English are requested, Spanish and/or French are a plus
- Advanced MS Office skills, particularly Excel and PowerPoint
- Curious, enthusiastic, and excited to work with a diverse portfolio of our leading Mattel brands
What We Offer:
- Gross annual salary range of EUR 60,000- EUR 71,250
- Bonus scheme: Participation in Sales Incentive Plan (SIP) with the target of 20% of base salary, payout is determined by company and individual performance results
- Time off according to CCNL Giocattolo Industria
- Hybrid working set-up
- Monthly car allowance or lease company car (depending on availability)
- Meal allowance
- Employee assistance program: Access to Modern Health, Headspace, and Maven
- Health insurance
- AD&D Insurance
- Toy discount
- Christmas Gift
- Seniority Gift
- Family benefits program: 24 weeks off (for 1st caregiver) or 12 weeks off (for co-parent) fully paid on the arrival of new child, return to work program, path to parenthood, and family care leave
Mattel’s total compensation package is based on objective, gender-neutral criteria such as job grade, work location, relevant skills, and experience. This information is provided to enable informed and transparent consideration and negotiation of employment terms. If your profile is retained and we schedule an interview, we will share further details on Mattel Italy S.R.L.’s total rewards package. Please note that (some of) the benefits above may change over time, due to changes in the company policy or in legislation. We will not ask about your previous salary history.