M365 Engineer

2 ore fa

Brindisi, Puglia, Italia United ITS Tempo pieno

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Full Time | Brindisi, Italy or Valencia, Spain (On-site)

Location: Brindisi, Italy or Valencia, Spain (On-site) or remotely Region Southern and Eastern Europe (CET)

Duration: 6 months, with possibility of extension based on performance

SCOPE OF WORK:

Provide M365 tenant global administration and management.
Administer the M365 tenant and Entra ID global policies according to governance and best practices.
Administer and configure M365 products such as Exchange Online, OneDrive for Business, Defender and Purview.
Administer and manage the provisioning and life cycle of Entra ID objects, including members, guests, security groups, roles, enterprise applications, mail objects, and M365 license provisioning and deprovisioning.
Manage mail routing and message hygiene, anti-malware and anti-spam protection, quarantine and mail relay.
Implement, manage and troubleshoot online email archives, archiving and compliance policies, Persistent On Hold and Advanced eDiscovery functionalities, and perform data recovery.
Perform advanced message tracking and non-delivery troubleshooting.
Manage identity security policies, including Defender for Identity, SSO and MFA, Conditional Access policy configuration and RBAC control.
Configure and manage Identity Governance features such as entitlement management, PIM and access reviews.
Assist in responding to M365-related queries from end users in remote locations.
Participate in the on-call roster (support outside working hours).
Provide other ad hoc support as required.

The resource MUST have the following skills and experience:

At least four (4) years of experience managing, operating and maintaining a large, multi-site and complex email and identity infrastructure.
At least one (1) year of experience working with customers on Cloud and M365-specific solutions and deployments.
Excellent knowledge of Microsoft Exchange Online, MS Defender, Purview and related tools.
Excellent knowledge of MS Entra ID in a complex environment (Entra Domain Services, B2B/B2C, Identity Protection, Identity Governance, SSO, MFA, application registration, etc.).
Very good knowledge of scripting, in particular PowerShell and MS Graph, to automate processes in Entra ID, Exchange Online and other M365 components.
Exposure to migration projects from on-premises systems to Microsoft 365 and/or tenant-to-tenant migrations and related integration features.
Expert knowledge of English, both written and spoken, is required.

The resource SHOULD have the following skills and experience:

Exposure to IT Service Management Systems (ITSM: ISO 20000), the ITIL framework and other industry-standard best practices.
Good understanding of management and monitoring tools such as SCOM.
Customer-facing experience and oral communication skills
Ability to write documentation & reports
Ability to grasp complex concepts, with a logical and analytical approach to problem solving
Ability to work under pressure and with minimum supervision
Good interpersonal skills and ability to work in a team with diverse skills
Willingness to improve knowledge and skills and learn new technologies

Teleworking Option: Yes, up to 1 day per week

On-call requirements: One week per month