POMELLATO Retail Operations Manager Europe
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In this role you will lead European retail operations, ensuring excellence and cost efficiency across boutique networks. You will partner with cross-functional teams to implement retail initiatives while upholding Pomellato’s standards. You will drive process optimization, systems improvements and project delivery across Europe. This is a chance to influence store performance within a globally renowned, sustainable luxury brand.
Retribuzione / Benefits- Meal vouchers
- Supplementary health insurance
- Company welfare program
- Annual performance bonus
- Starting salary from 50,000 EUR
- Opportunity for growth within a dynamic brand
- Oversee European boutique operational expenses, CAPEX and cost centers with budget control
- Manage purchasing processes, supplier relationships and service contracts for the retail network
- Monitor operational KPIs and identify efficiency and cost optimization opportunities
- Ensure boutique information accuracy across systems and platforms
- Ensure boutiques align with Maison standards, policies and procedures
- Oversee maintenance, cleaning, uniforms, packaging and other services for stores
- Collaborate on health & safety, security and compliance matters
- Lead implementation and optimization of retail systems, tools and processes
- Drive operational projects and innovation to boost efficiency and store performance
- Ensure stock takes, openings, relocations and refurbishment projects run smoothly
- Promote best practices and consistency across European markets
- Lead, coach and develop the Retail Operations team
- Set priorities, allocate resources and ensure execution of team objectives
- Foster continuous improvement and knowledge sharing
- Collaborate with Retail, Finance, IT, Facilities, Security and Retail Excellence teams
- Act as operational partner for boutique managers and regional leadership
- Coordinate activities with global and regional stakeholders for project success
- Translate business needs into practical operational solutions
- Significant experience in retail operations, ideally in luxury or premium environments
- Strong organizational, analytical and project management skills with multitasking ability
- Excellent communication and stakeholder management with a collaborative mindset
- Proficient in Microsoft Office; knowledge of SAP, Cegid or similar retail systems is advantageous
- Fluent in English; additional European languages are a plus
- collaborative
- solution-oriented
- stakeholder management
- Microsoft Office
- SAP
- Cegid
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