GUCCI Team Manager

20 ore fa

Monza, Lombardy, Italia Kering Tempo pieno
Overview

In this Team Manager role, you lead store performance and team development to exceed targets. You guide on-floor operations, shaping a service-driven culture and strong client relationships as a Gucci ambassador. You foster a professional, high-performing team and collaborate with Retail, Human Resources, Merchandising, and VM to drive results. This role offers impact in luxury retail, with a focus on client experience, product knowledge, and performance optimization.

Retribuzione / Benefits
  • Gross annual salary up to 42,000
  • Annual target bonus up to 36% of gross salary
  • Full-time position
  • NCBA collective bargaining agreement: CCNL del Terziario, della Distribuzione e dei Servizi
Responsabilità
  • Lead and develop a high-performing shop floor team, providing ongoing coaching and performance conversations
  • Recruit, onboard, and manage employee relations in partnership with Store Manager and HR
  • Drive superior client experience and clientelling to build long-term relationships with clientele
  • Monitor category performance and propose action plans with Merchandising to hit targets
  • Collaborate with VM to maintain brand image and category potential
  • Provide product knowledge training and market trend awareness to the team
  • Ensure policy compliance across the team
  • Actively participate in sales floor activities to support performance and customer service
Requisiti fondamentali
  • strong retail background
  • team management and development
  • clienteling and client experience
  • leadership on the sales floor
  • collaboration with Merchandising and VM
  • recruiting and onboarding
  • leadership
  • communication
  • coaching
  • clienteling
  • product knowledge training
  • stock and category monitoring