Global Training
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Fine Foods & Pharmaceuticals N.T.M. S.p.A.
seeks an experienced Training & Knowledge Management professional to develop and implement an international framework spanning governance, processes, and KPIs. You will analyze performance data to optimize first contact resolution and customer satisfaction by elevating agent performance and training, while transforming local standards into scalable global CCM practices.
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Global Training
1 giorno fa
Tollegna, Piedmont, Italia Fine Foods & Pharmaceuticals N.T.M. S.p.A. Tempo pienoFine Foods & Pharmaceuticals N.T.M.Pronto/a a candidarsi? La preghiamo di leggere la descrizione almeno una volta prima di fare clic su "Candidati".S.p.A.seeks an experienced Training & Knowledge Management professional to develop and implement an international framework spanning governance, processes, and KPIs.You will analyze performance data to optimize...
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Global Training
4 giorni fa
Tollegna, Piedmont, Italia JobLeads Tempo pienoFine Foods & Pharmaceuticals N.T.M.Pronto/a a candidarsi? La preghiamo di leggere la descrizione almeno una volta prima di fare clic su "Candidati".S.p.A.seeks an experienced Training & Knowledge Management professional to develop and implement an international framework spanning governance, processes, and KPIs.You will analyze performance data to optimize...
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Global Training
16 ore fa
Tollegna, Piedmont, Italia Fine Foods & Pharmaceuticals N.T.M. S.p.A. Tempo pienoFine Foods & Pharmaceuticals N.T.M. S.p.A.seeks an experienced Training & Knowledge Management professional to develop and implement an international framework spanning governance, processes, and KPIs. You will analyze performance data to optimize first contact resolution and customer satisfaction by elevating agent performance and training, while...
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Tollegna, Piedmont, Italia Fine Foods & Pharmaceuticals N.T.M. S.p.A. Tempo pienoYour taskYou'll develop and implement an international Training & Knowledge Management framework, covering governance, processes, and KPIs, adhering to quality standards. You will analyze performance data to optimize FCR and customer satisfaction through better agent performance and training. Transforming local standards into a scalable international...
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Tollegna, Piedmont, Italia Fine Foods & Pharmaceuticals N.T.M. S.p.A. Tempo pienoYour taskYou'll develop and implement an international Training & Knowledge Management framework, covering governance, processes, and KPIs, adhering to quality standards. You will analyze performance data to optimize FCR and customer satisfaction through better agent performance and training. Transforming local standards into a scalable international...
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Tollegna, Piedmont, Italia Fine Foods & Pharmaceuticals N.T.M. S.p.A. Tempo pienoYour taskYou'll develop and implement an international Training & Knowledge Management framework, covering governance, processes, and KPIs, adhering to quality standards. You will analyze performance data to optimize FCR and customer satisfaction through better agent performance and training. Transforming local standards into a scalable international...
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Global Training
21 ore fa
Tollegna, Piedmont, Italia Fine Foods & Pharmaceuticals N.T.M. S.p.A. Tempo pieno 60.000 € - 85.000 € ContrattoFine Foods & Pharmaceuticals N.T.M.Pronto/a a candidarsi? La preghiamo di leggere la descrizione almeno una volta prima di fare clic su "Candidati".S.p.A.seeks an experienced Training & Knowledge Management professional to develop and implement an international framework spanning governance, processes, and KPIs.You will analyze performance data to optimize...
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Tollegna, Piemonte, Italia Fine Foods & Pharmaceuticals N.T.M. S.p.A. Tempo pienoYour taskYou'll develop and implement an international Training & Knowledge Management framework, covering governance, processes, and KPIs, adhering to quality standards. You will analyze performance data to optimize FCR and customer satisfaction through better agent performance and training. Transforming local standards into a scalable international...