Pool attendant

ABOUTTHEROLE

J.K.PlaceCapriisseekingapassionate,attentive,andservice-orientedPoolAttendanttojoinitsFood&BeverageandGuestExperienceteam.

ReportingdirectlytotheRestaurantManagerandPoolSupervisor,thisroleisresponsibleforensuringanexceptionalguestexperiencewithinthepoolareabydeliveringattentive,personalized,anddiscreetserviceinlinewithJ.K.Placeluxurystandards.ThePoolAttendantplaysakeyroleinmaintainingthepresentation,comfort,andatmosphereofthepoolenvironmentwhileanticipatingguestneedsandcreatingmemorablemomentsthroughouttheirstay.

Theidealcandidatepossessesagenuinepassionforhospitality,stronginterpersonalskills,andaproactiveapproachtoguestservice,consistentlydemonstratingwarmth,professionalism,andattentiontodetail.

KEYRESPONSIBILITIES

• Welcomegueststothepoolareainawarm,professional,andpersonalizedmanner,ensuringtheyfeelcomfortableandcaredforthroughouttheirexperience.
• Prepareandmaintainpoolloungers,umbrellas,towels,andguestamenitiesinaccordancewithJ.K.Placestandards.
• Ensurethepoolarearemainsclean,organized,andimpeccablypresentedatalltimes.
• Proactivelyanticipateguestneedsandprovidepersonalizedassistanceandrecommendationswheneverappropriate.
• SupportFood&Beverageservicewithinthepoolareabyassistingwiththedeliveryoffood,beverages,andspecialguestrequests.
• Maintainathoroughknowledgeofhotelfacilities,services,dailyactivities,andmenustoconfidentlyassistguests.
• Monitorguestcomfortandpromptlyaddressrequests,concerns,orserviceopportunitiesinaprofessionalanddiscreetmanner.
• CoordinatecloselywiththeRestaurant,Housekeeping,FrontOffice,andMaintenanceteamstoensureseamlessservicedelivery.
• Assistinmonitoringpoolsuppliesandguestamenities,reportingreplenishmentneedswhennecessary.
• Ensureallpoolequipmentandguestamenitiesareproperlyarranged,maintained,andstored.
• SupportthesupervisionofserviceoperationswithinthePoolarea,ensuringguestsafety,servicestandards,andoverallpresentationaremaintainedatalltimes.
• Monitorthedailyconditionofswimmingpoolfacilities,ensuringwaterqualitystandardsareconsistentlymetinaccordancewithlocalregulationsandcompanyprocedures.
• Performandrecordroutinewaterqualitychecks,includingmonitoringandmaintainingproperchemicalbalancelevelssuchaspH,chlorine,alkalinity,andotherrequiredparameters.
• Possessaworkingknowledgeofpoolfiltration,circulation,dosing,andwatertreatmentsystems,promptlyreportinganyirregularitiesormaintenancerequirementstotheappropriatedepartments.
• CoordinatewiththeEngineeringandMaintenanceteamstoensuretheproperfunctioningandupkeepofpoolequipmentandassociatedfacilities.