Country Manager Italy
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In this role you will lead the Italian business, owning the P&L and shaping a three-year growth plan. You will drive sustainable profitability, digital and AI-enabled transformation, and cross-country collaboration with HQ. You’ll oversee operations, governance, and stakeholder relations, while fostering a customer-centric, innovative culture. This is a high-impact opportunity to influence strategy, products, and services at scale within a global-to-local context.
Responsabilità- Define and execute growth strategy aligned with HQ objectives; lead Italy toward market leadership and operational excellence
- Develop and deliver 3-year plan and annual budget with financial targets
- Strengthen brand, expand consumer reach, and grow B2C, B2B, B2B2C, B2G, and purpose-driven opportunities
- Build strategic partnerships with institutions, corporations, and stakeholders
- Own Italian P&L and drive revenue growth across all business lines
- Lead digital and AI-driven transformation; develop scalable, customer-centric products/services
- Foster a culture of innovation, data-driven decision making, and cross-country collaboration
- Represent the company in governance forums and with regulators, customers, and partners
- Lead and develop a high-performing local leadership team; ensure governance and ethics standards
- Master's degree in Business, Economics, Marketing, or related field; MBA advantageous
- Minimum 15 years of leadership in complex, multi-business environments with strong B2C and B2B exposure
- Proven success in senior roles (Country Manager/GM/MD); significant P&L responsibility
- Experience in digitally enabled service industries (media, telecom, utilities, insurance, etc.)
- Track record of growth, transformation, and operational excellence; large-scale digital transformation programs
- Experience in international and matrix organisations; strong commercial acumen
- Passion for digital innovation, AI-driven transformation, and customer-centric models
- Native or near-native Italian and fluent English
- Customer focus
- Entrepreneurial mindset
- Resilience and emotional stamina
- Digital transformation
- AI-driven transformation
- Data-driven decision making
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