Borsa Italiana- Technical Account Management
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In this role you support Euronext customers with specialist advisory and ensure high satisfaction, acting as a reference on operational and technology topics. You will manage client relationships, deliver trainings and webinars, and collaborate with internal teams to ensure timely, high-quality outcomes. You will contribute to changing the client experience through projects and capture feedback to drive improvements. This is a hands-on position at the intersection of finance, tech and client success, based in Milan with opportunities to travel and shape capital markets future.
Retribuzione / Benefits- Gross annual salary starting from €36,000
- Learning and development opportunities
- Flexible career paths
- Diverse, international team
- Committed to sustainability and responsible capital markets
- Equal opportunity employer
- Provide specialist business support and consultancy to customers
- Manage client relationships, communications and external documentation
- Conduct trainings, demos and webinars to present products and services
- Collaborate with other divisions to ensure customer satisfaction and task completion
- Participate in change projects affecting clients with quality and on-time delivery
- Collect and analyze client feedback to support new requirements implementation
- Degree in Engineering, Information Technology, Economics, Finance or Business Administration
- Interest in information technology and the financial sector
- Fluent in English (spoken and written)
- Strong organisational and analytical skills
- Good knowledge of Microsoft Office (Word, PowerPoint, Excel)
- Excellent teamwork and communication skills
- Entrepreneurial attitude, motivation and enthusiasm
- Customer- and results-oriented mindset
- Creativity and willingness to travel
- One to three years of experience in a client-facing or technical support role (preferred)
- Teamwork
- Communication
- Entrepreneurial mindset
- Customer focus
- Microsoft Office (Word, PowerPoint, Excel)
- Interest in information technology and financial sector
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