Night Manager

4 settimane fa

Milan, Italia The Luxury Collection A tempo pieno

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Monitoring Property Operations • Monitors and ensures compliance with all Guidelines to Operations. • Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook). • Ensures employees are working in a safe environment. • Manages all period-end inventories. Supporting Profitability and Revenue Goals • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations. • Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below days. • Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis. • Administers plans and actions to keep chargebacks and rebates to a minimum. • Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages. • Manages employee hours. • Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues. Supporting Human Resources Activities • Promotes participation in property safety-related programs. • Monitors employee attendance and records absences/tardiness. • Promotes teamwork and employee morale. • Keeps employees informed regarding new operational procedures, standards, or programs. • Assists supervisors in handling employee performance issues performance reviews, counseling, and recommendations). • Ensures all employees have complete knowledge of emergency procedures. • Encourages employee relations through gifts, parties, outings. • Creates incentives that will promote better service and profit for the property. • Assists operations manager in processing employee payroll weekly.

  • Night Manager on Duty

    1 settimana fa

    Milan, Italia W Hotels A tempo pieno

    Job Number Job Category Rooms & Guest Services OperationsLocation W Milan, Piazzetta M. Bossi 2, Milan, Milan, Italy VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management W Milan is currently recruiting for a Night Manager On Duty.  Reporting to the Director of Welcome, the Night Manager on duty oversees all property...

  • Night Manager

    4 settimane fa

    Milan, Italia Melia Hotels International A tempo pieno

    “The world is yours with Meliá”   Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.  It means knowing that you have started one of...

  • Sales Manager

    4 settimane fa

    Milan, Italia HRS Hospitality & Retail Systems A tempo pieno

    Main Requirements: A minimum of 2 years’ experience in the hospitality industry is essential. This should include time spent in at least one of the following positions: Front Office Manager, Front Office Supervisor, Night Manager, Sales Manager and S&M Director. Experienced user of: Opera, Suite8, Micros POS systems. Possess a driving license and own...

  • Night Chef de Rang, Room Service

    4 settimane fa

    Milan, Italia Four Seasons Hotels and Resorts A tempo pieno

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Magazziniere responsabile

    3 settimane fa

    Milan, Italia Soplaya A tempo pieno

    Chi cerchiamo Stiamo cercando il nostro day planner (supervisor diurno) da integrare nel team operativo che sarà responsabile di garantire il successo delle consegne mantenendo la promessa ai clienti di un On Time In Full superiore al 97%. L'inserimento iniziale è di 40 ore a tempo determinato con obiettivo di trasformazione a tempo indeterminato full time...

  • Receptionist (f/m/d)

    3 settimane fa

    Milan, Italia MEININGER Hotels A tempo pieno

    Receptionist (f/m/d) MEININGER Milano Lambrate Full-time Are you a people person who wants to create and share memorable experiences with our guests? MEININGER Milano Lambrate is looking for a full-time receptionist (f/m/d). MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel. We run more...

  • Magazziniere responsabile

    4 settimane fa

    Milan, Italia Soplaya A tempo pieno

    Chi cerchiamoStiamo cercando il nostro day planner (supervisor diurno) da integrare nel team operativo che sarà responsabile di garantire il successo delle consegne mantenendo la promessa ai clienti di un On Time In Full superiore al 97%.L'inserimento iniziale è di 40 ore a tempo determinato con obiettivo di trasformazione a tempo indeterminato full time...

  • Receptionist (f/m/d)

    1 settimana fa

    Milan, Italia Meininger Hotels A tempo pieno

    Receptionist (f/m/d) MEININGER Milano Lambrate Full-time Are you a people person who wants to create and share memorable experiences with our guests? MEININGER Milano Lambrate is looking for a full-time receptionist (f/m/d). MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a...