Sr Program Manager
5 mesi fa
The role will be based in Milan, Italy and will include frequent travel to all various locations within EU up to 25% of the time.
Key job responsibilities
- Programme ownership of a portfolio of services
- Business development and vendor negotiations
- Leverage EU wide rollout of services and their continuous improvement
- Engagement with internal teams (international) and external stakeholders
- Identify business needs and create solutions to continuously improve our service offering
- Conduct tendering & negotiation with suppliers
- Build mechanisms to continuously re-evaluate and evolve our services based on customer feedback
- Manage the partnership with suppliers responsible for the delivery of services
- Drive cross-functional alignment between the business, service providers, internal stakeholder teams and senior leadership to ensure achievement of goals
- Regularly update EU senior leadership on the status of projects and key metrics
BASIC QUALIFICATIONS
- A Bachelor’s degree- Experience liaising with internal and external stakeholders to achieve results
- Relevant experience in using data or anecdotal evidence to influence business decisions
PREFERRED QUALIFICATIONS
- Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification- Experience of dealing and managing 3P vendors
- Delivery Station and/or Delivery Service Partner Experience
- Relevant experience with fleet management, including service, maintenance and repair
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