Field Service Technician

Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

Nordson Adhesive Dispensing Systems (ADS) sets the global standard in hot melt machines and dispensing, coating, and laminating systems. Manufacturers rely on our equipment for packaging, product assembly and surface treatment applications. With a leading services and support network, we help our customers worldwide increase manufacturing efficiencies and produce the highest quality products.

We are now looking for a professional like you Join our team as Field Service technician for Nordson – Lombardia.

As a Field Service technician you will have an important role by providing on-site end-user support, installation supervision, technical support, maintenance, and repairs to a wide range of “ Hot Melt ” and “ Liquid Adhesive ” dispensing equipment

Your main area of operation will be, but not limited to, Lombardia . Knowing no two days are the same, you will be given the possibility to develop new technologies for applications as required, based upon field application, customer, and field engineering needs.

Essential Job Duties and Responsibilities

The key responsibilities of the Field Service Engineer we are looking for, include:

Performing the installation of specialized automatic system as necessary.

Performing preventive maintenance and repair on demand on Nordson equipment

a continuous maintenance of detailed knowledge of Nordson products, prices, policies, and procedures; knowing which Nordson products can be most advantageously used with various PPA Market Applications.

interfacing with the Sales Specialist to maximize the opportunity for sales of specialized equipment or other Nordson PPA systems and related spare parts.

Advising supervisor of new markets, changes in existing markets, competitor activities (prices and product changes), and needs for new or redesigned Nordson hardware.

Preparing and promptly submitting administrative and technical reports as requested to supervisor and advises of all field tests or installation requirements that need assistance from Application Engineering, Existing Equipment Engineering, local Account Manager and Sales Specialist.

Education and Experience Requirements

At minimum an Associate’s Degree in a mechatronics discipline or equivalent

Skills and Abilities

advanced skills and knowledge about mechanical, electrical and hydraulic systems.

basic electronic knowledge and skills to include the use of typical instrumentation, tools and equipment

ability to read and comprehend installation, dimensional and troubleshooting drawings/flowcharts plus hydraulic/pneumatic diagrams, electrical schematic, and wiring diagrams.

preferably to have a (basic) understanding of PLC systems knowledge and interface

to possess an excellent computer skillset to maintain records, prepare correspondence, and for communication purposes

having demonstrated supervisory skills as related to customer interface, equipment installation, and field engineering

Travel Required

Estimated 80%

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