Lavori attuali relativi a Customer Success Manager - Cassina de' Pecchi - Omnic

  • Account Manager

    5 mesi fa

    Cassina de' Pecchi, Italia Leica Biosystems A tempo pieno

    The _Account Manager role is a critical position responsible for generating revenue and market share for LBS products and services from customers in a defined territory of responsibility. _ - Actively manage existing LBS Accounts in order to achieve maximum customer satisfaction and maximize sales potential across the targeted portfolio. _ - CAREER...

  • Senior Project Manager

    4 giorni fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    As a Senior Project Manager at Otis, you will be responsible for leading high-profile projects that span across multiple business units. You will manage project resources, schedules, and financials, ensuring adherence to quality and control guidelines throughout the systems development life cycle. This includes managing issues, risks, and project change...

  • Senior Project Manager

    4 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Title: Senior Project ManagerJob Summary:We are seeking a highly experienced Senior Project Manager to lead our Digital Technology projects. As a key member of our team, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and meeting project objectives.Key Responsibilities:Manage project resources, schedules,...

  • Senior Project Manager

    3 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Title: Senior Project ManagerJob Summary:We are seeking a highly experienced Senior Project Manager to lead our digital technology projects. The successful candidate will have a proven track record of delivering complex projects on time and within budget.Key Responsibilities:Manage multiple projects simultaneously, ensuring timely delivery and quality...

  • Senior Project Manager

    3 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Title: Senior Project ManagerJob Summary:We are seeking a highly skilled Senior Project Manager to lead our Digital Technology projects. As a key member of our team, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and meeting project objectives.Key Responsibilities:Manage project resources, schedules, and...

  • Senior Project Manager

    4 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Title: Senior Project ManagerJob Summary:We are seeking a highly skilled Senior Project Manager to lead our Digital Technology projects. As a key member of our team, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and meeting project objectives.Key Responsibilities:Manage project resources, schedules, and...

  • Senior Project Manager

    4 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Title: Senior Project ManagerJob Summary:We are seeking a highly skilled Senior Project Manager to lead our Digital Technology projects. As a key member of our team, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and meeting project objectives.Key Responsibilities:Manage project resources, schedules, and...

  • Senior Project Manager

    4 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Title: Senior Project ManagerJob Summary:We are seeking a highly experienced Senior Project Manager to lead our Digital Technology projects. As a key member of our team, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and meeting project objectives.Key Responsibilities:Manage project resources, schedules,...

  • Senior Project Manager

    3 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Title: Senior Project ManagerJob Summary:We are seeking a highly skilled Senior Project Manager to lead our Digital Technology projects. As a key member of our team, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and meeting project objectives.Key Responsibilities:Manage project resources, schedules, and...

  • Senior Project Manager

    4 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Title: Senior Project ManagerJob Summary:We are seeking a highly skilled Senior Project Manager to lead our Digital Technology projects. As a key member of our team, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and meeting project objectives.Key Responsibilities:Manage project resources, schedules, and...

  • Senior Project Manager

    2 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Summary:We are seeking a highly skilled Senior Project Manager to lead our Digital Technology projects in EMEA. The ideal candidate will have a minimum of 5 years of experience in leading projects related to Digital Technology, with a proven ability to manage multiple projects of various sizes and complexity.Key Responsibilities:Manage all aspects of...

  • Account Manager Life Science Research

    5 mesi fa

    Cassina de' Pecchi, Italia Leica Microsystems A tempo pieno

    For over 170 years, **Leica Microsystems** has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the...

  • Senior Project Manager

    2 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Overview:The Senior Project Manager is responsible for leading teams to deliver projects that span across one or more business units. In this role, you will manage project resources, schedules, and financials, as well as adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle.Key Responsibilities:Manage...

  • Senior Project Manager

    2 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Summary:We are seeking a Senior Project Manager to lead our Digital Technology projects in EMEA. The ideal candidate will have a minimum of 5 years of experience in leading projects related to Digital Technology, with a proven ability to manage multiple projects of various sizes and complexity.Key Responsibilities:Manage all aspects of multiple related...

  • Senior Project Manager

    2 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    About the Role:The Senior Project Manager will lead teams to deliver projects that span across one or more business units. This role involves managing project resources, schedules, and financials, as well as adhering to quality and control guidelines throughout the systems development life cycle.Key Responsibilities:Manage all aspects of multiple related...

  • Senior DT Project Manager

    5 mesi fa

    Cassina de' Pecchi, Italia Otis College of Art and Design A tempo pieno

    Date Posted: 2024-01-11 Country: Italy Location: Via Roma N. 108, Cassina De' Pecchi, Milan, Italy 20060 Role Overview: The Senior Project Manager is responsible for leading teams to deliver project(s) that span across one or more business units. In this role you will manage project resources, schedules, and financials, as well as adhere to stage...

  • Senior Project Manager

    2 settimane fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Job Summary:As a Senior Project Manager - Digital Technology, you will lead teams to deliver projects that span across one or more business units. You will manage project resources, schedules, and financials, as well as adhere to quality and control guidelines throughout the full systems development life cycle.Key Responsibilities:Manage all aspects of...

  • Senior DT Project Manager

    3 settimane fa

    Cassina de' Pecchi (MI), Italia Otis Elevator Co. A tempo pieno

    Date Posted: 2024-01-11 Country: Italy Location: Via Roma N. 108, Cassina De' Pecchi, Milan, Italy 20060 Role Overview: The Senior Project Manager is responsible for leading teams to deliver project(s) that span across one or more business units. In this role, you will manage project resources, schedules, and financials, as well as adhere to stage gate...

  • Senior Project Manager for Digital Technology

    1 settimana fa

    Cassina de' Pecchi, Lombardia, Italia Otis College of Art and Design A tempo pieno

    Role Overview:The Senior Project Manager is responsible for leading teams to deliver projects that span across one or more business units. In this role, you will manage project resources, schedules, and financials, as well as adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle.This includes management...

  • Field Service Engineer

    3 settimane fa

    Cassina de' Pecchi, Lombardia, Italia SCIEX A tempo pieno

    About SCIEXSCIEX is a leading developer of groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products empower customers to respond quickly to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster, and keep food...

Customer Success Manager

4 mesi fa

Cassina de' Pecchi, Italia Omnic A tempo pieno

This is a full-time, on-site (Cassina De' Pecchi) role as a Customer Success Manager (CMS) located in Milan. As a CMS, you will be responsible for launching projects for our clients and managing client expectations to ensure successful outcomes.

Main Responsibilities

Relationship and Client/Partner Management

  • Build and maintain strong relationships with key stakeholders, including clients, partners, suppliers, and regulatory authorities, to ensure customer satisfaction and business success.
  • Participate in online and offline activities in Italy and internationally.

Delivery and Leading Projects for Key Company Clients

  • Communicate with OMNIC delivery team and client delivery team to ensure project delivery within the confirmed scope, time, and budget.
  • Monitor project progress, address issues promptly, and maintain transparent communication with all parties involved.

Business Process Optimization (Project Delivery)

  • Identify optimization opportunities within project delivery processes.
  • Integrate optimization goals into project objectives.
  • Develop and implement strategies for incremental changes.
  • Monitor and measure performance and customer satisfaction rates.

Documents and Agreements

  • Ensure invoices are sent promptly and acceptance documents are signed.
  • Maintain all project documentation in compliance with Italian legislation.

Team Leadership and Development

  • Provide strong leadership to department heads and teams.
  • Foster a culture of collaboration, accountability, and continuous improvement.
  • Develop talent within the organization through coaching, mentoring, and training initiatives.

Goals and Key Results we measure

  • Partnership Identification and Evaluation
  • Key and Strategic Projects Management
  • Project Management Process Optimization

Requirements

Your Qualifications

  • Experience: Proven track record in project management and client relations, particularly in handling large-scale deals.
  • Skills: Strong leadership, communication, and organizational skills. Ability to work under pressure and meet tight deadlines.
  • Education: Bachelor’s degree in Business, Project Management, or a related field. Advanced degrees or certifications (e.g., PMP) are a plus.
  • Language: Proficiency in English and Italian.
  • Technical Proficiency: Familiarity with CRM software, project management tools, and data analysis.

Benefits

Benefits

  • Competitive salary and benefits package commensurate with experience.
  • Opportunity for professional growth and advancement within a dynamic and growing organization.
  • Collaborative and supportive work environment with a focus on teamwork and innovation.
  • Unique opportunity to make a meaningful impact in a culturally rich and diverse environment, establishing connections with top market players around the world.
  • Performance Bonuses: Offer performance-based bonuses to reward exceptional contributions and project successes.
  • Training Programs: Provide access to ongoing professional development and training opportunities, including certifications and workshops.
  • Travel Opportunities: Offer opportunities for travel, both domestically and internationally, for professional development and client meetings.
  • Meal Allowances: Provide meal allowances or on-site catering to ensure employees have access to healthy food options.

If you are looking for work in a dynamic environment and are eager to reach ambitious goals, we invite you to join us on this exciting journey. Take the next step in your career and become a key player in shaping the future of our worldwide sales. Apply now and unleash your potential as the CMS