ICT Service Specialist

Contract: employee contract

Location: Mestre

ABOUT US

At IIT we work enthusiastically to develop human-centered Science and Technology to tackle some of the most pressing societal challenges of our times and transfer these technologies to the production system and society. Our Genoa headquarters are strictly interconnected with the other 11 centers around Italy and two outstations based in the US. We promote excellence in basic and applied research such as neuroscience and cognition, humanoid technologies and robotics, nanotechnology, materials for a truly multidisciplinary scientific experience.

YOUR TEAM

You’d be working in a multi-disciplinary group, where people with different backgrounds collaborate, each with their own expertise, to carry out the research.

Within the team, your main task will be:

Management of service desk activities and assistance to user problems, both on-site and remotely 

Management of IT infrastructure, Windows and Linux server, Storage and Backup.

Installation and configuration of IT assets 

Cooperation with the other ICT offices to manage standard changes and higher level requests 

ESSENTIAL REQUIREMENTS

A degree in Computer Science or a similar discipline Or an high-school diploma with an experience in the IT field.

Previous experience in IT infrastructure managements:

Windows and Linux servers and clients

Computer Networking fundamentals

Virtualization and Storage systems management

Problem solving skills 

Good knowledge of written and spoken English 

ADDITIONAL SKILLS 

Prior Experience with IT Service Management 

ITILv3 certification, or newer 

Knowledge of IT Service Management methods 

Specific knowledge of audio/video systems management for events 

Previous experience in Research Centers/Institutions 

Certifications for the required skills 

COMPENSATION & BENEFITS

Competitive salary package for international standards;

Private health care coverage;

Wide range of staff discounts;

WHAT’S IN IT FOR YOU?

An equal, inclusive and multicultural environment ready to welcome you with open arms. Discrimination is a big NO for us

We like contamination and encourage you to mingle and discover what other people are up to in our labs 

If paperwork is not your piece of cake, we got you There is a specialized team working to help you with that, especially during your relocation.

If you are a startupper or a business-minded person, you will find some exceptionally gifted professionals ready to nurture and guide your attitude and aspirations.

If you want your work to have a real impact, in IIT you will find an innovative and stimulating culture that drives our mission to contribute to the improvement and well-being of society

We stick to our values Integrity, courage, societal responsibility and inclusivity are the values we believe in. They define us and our actions in our everyday life. They guide us to accomplish IIT mission.

If you feel this tickles your appetite for change, do not hesitate and apply