Fleet Technician

Job Details

Fleet Technician
Job Description

We are recruiting a Deskside Technician to join our existing team.

The team consists of Technicians that visit customer's machines to solve support related problems or resolve issues remotely to users.

Candidates will be required to have intermediate PC support knowledge and experience with common tools.

This is a great opportunity for somebody who has some experience in an IT Support type role looking to take the next step in their career or someone with limited experience who has the ambition to grow and develop their career in IT.

Responsibilities

Excellent problem solving & customer facing skills Ability to resolve Windows 10 and 11 Operating System Errors Basic Network troubleshooting skills and knowledge Proficient in Microsoft Office 2016/365 Suite Basic Knowledge of Microsoft Active Directory Microsoft Group Policy Objects experience Diagnose printer and other peripheral device failures and implement solutions Provide installation and upgrade services of supported hardware and software  Previous Experience of working within a Ticket Management System (ServiceNow preferred)  Correctly track incidents and calls timely and accurately  Candidates with a driving license is essential   Job Requirements Skills and Experience:   Excellent problem solving & customer facing skills  Minimum of 3 Years' experience in an IT Support Role Mastery in Windows 10 and MS Office 365 environment;  Hardware problems diagnose skills (PC's, laptops, printers etc.);  Knowledge of remote administrative tools in Windows 10 environment;  Knowledge of LAN, Wireless and VPN technologies to perform basic troubleshooting;  Familiar with printer and multi-functional devices connected to a network;  Willingness to learn new technologies, positive, helpful can do attitude and ability to work with others;  Strong communication skills, service delivery orientation;  Ability to cope with stress and workload;  What we offer Competitive salary with 14 installments/year and meal vouchers. Special referral bonuses for recommending your friends; Possibility to following trainings via Stefanini University, IT and soft skills training provided by our specialists. Opportunities for professional development in a stable multinational environment. Exposure to an international environment as part of a multicultural team spread across Europe. What's next: The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to containor be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. Diversity & Inclusion Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you About us We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us Learn more about us on and join us on , and where we regularly post insights from our colleagues.#LI-DNP

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