On Site Client Assistant

5 mesi fa


Milan, Italia Dedalus A tempo pieno

Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team

Oggi è in atto un cambiamentoradicalenelparadigma di erogazionedeiservizisanitari, chevede il passaggio dall’approccio “episodico” a quello di “continuità della cura”,mettendo la persona e isuoibisogni al centro.Questostaproducendounarivoluzionedigitaleanchenel campo sanitario. 

Il Gruppo Dedalus supporta le organizzazionisanitarie, ipazienti e icittadinimigliorando la collaborazioneclinica e l’ottimizzazionedeiprocessiclinico -sanitari. 

Come On Site Client Assistant avrail’opportunità di contribuireall’innovazionedeiservizisanitari in Italia; in particolarestiamocercandouna risorsache si occuperà di attività di assistenza ed evolutive presso le sedi di un clientesituato a Legnano (MI) ,risolvendo le problematiche applicative relative ai software di cartella clinica installati

Di cosa ti occuperai?

Sarai il punto di riferimento Dedalusin loco. Ti relazionerai con diverse figure professionaliall'interno della struttura del cliente, quali:personale sanitario,ingegneri clinici, personale dei sistemi informativi, direzione sanitariaecc. 

Nelle tue attività sarai affiancato da colleghi Dedalus che operano nel team di delivery, project management e service management. 

Le tue attività comprenderanno: 

Supporto nella configurazione e integrazione dell’applicativo

Formazione al personale del cliente

Attività di assistenza tecnica di I e II livello

Creazione di documentazione ad hoc per il personale sanitario 

Configurazione dei tools in relazione alle richieste del cliente e alle specifiche di produzione

Cosa stiamo ricercando? 

Il tuo background accademico è in campo scientifico: preferibilmente hai conseguito una laurea in ingegneria biomedicaoppure un titolo post diploma in nuove tecnologie della vita. 

Dal punto di vista tecnicosonorichieste:

Buona padronanza del sistema operativoWindows e del pacchetto MicrosoftOffice

Conoscenzadel linguaggio SQL e DB relazionali

Altre caratteristiche importanti sono: 

Essere automuniti, il lavoro potrà richiedere spostamenti sulle sedi ospedaliere del cliente, situate a Magenta, Cuggiono e Abbiategrasso

Propensione per il rapporto con la clientela in quanto le relazioni sono alla base del ruolo di On Site

La Sanità non si riposa mai e queste sue continue evoluzioni richiedonoproattività e una buona propensione al problemsolving

Altreinformazioni:

La tua sede operativa è all’interno della struttura del cliente, presso la città di Legnano (MI)

La tua attività richiede una presenza dal lunedì al venerdì in sede, 40 ore settimanali



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