Customer Service Engineer In Vitro

5 giorni fa


Milan, Italia Siemens Healthcare S.r.l. A tempo pieno

Joinus in pioneering breakthroughs in healthcare. For everyone. Everywhere.Sustainably.

Ourinspiring and caring environment forms a global community that celebratesdiversity and individuality. We encourage you to step beyond your comfort zone,offering resources and flexibility to foster your professional and personalgrowth, all while valuing your unique contributions.

Applynow for the position of Customer Service Engineer In Vitro for Lombardia and Venetoarea.

Your role:

Within the designated area (North Italy) perform installation,configuration, repairs and training on assigned hardware and software products(Automation and Clinical Chemistry/Immunoassay) Ensure complete execution of all preventive maintenance on the assignedassets Work with Project Management and Application Specialist in order tosuccessfully implement complex solutions Work with local Customer Service team to delight Customers Report all activities into the ERP system in order to satisfy ComplaintHandling processes Interact with the Technical Solution Center and Regional Support Centerto ensure proper resolution of the issues Report in a timely manner all potential issue to the Dedicated ComplaintUnit

Your expertise:

Degree in mechanical, electronic or biomedical engineering or equivalentworking experience in customer service environments Good knowledge of in-vitro diagnostic Market Knowledge of MS ambient, networking and IT Hardware Willingness to travel within the assigned area and across Italy as needed Previous experience in Customer facing roles Team working attitude, proactive and able to take self-initiatives Communication skills – make complex issues easy to understand Analytical thinking Fluent in English (written and verbally) Car License

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70countries. As a leader in medical technology, we constantly push the boundariesto create better outcomes and experiences for patients, no matter where theylive or what health issues they are facing. Our portfolio is crucial forclinical decision-making and treatment pathways.

As an equal opportunity employer, we welcome applicationsfrom individuals with disabilities.

Wecare about your data privacy and take compliance with GDPR as well as otherdata protection legislation seriously. For this reason, we ask you not to sendus your CV or resume by email. Please within our talent community and subscribe to personalized job alert that willkeep you posted about new opportunities.

To allrecruitment agencies:

SiemensHealthineers' recruitment is internally managed, with external supportpermitted only when a qualified supplier has established a formal contract withus. Unsolicited candidate submissions and referrals, absent a current suppliercontract, do not establish consent and are ineligible for fees. We delete anddestroy unsolicited information, thus, would recommend you refrain from anysuch practices. Your adherence to our policies is appreciated.




  • Milan, Italia Siemens Healthcare S.r.l. A tempo pieno

    Joinus in pioneering breakthroughs in healthcare. For everyone. Everywhere.Sustainably. Ourinspiring and caring environment forms a global community that celebratesdiversity and individuality. We encourage you to step beyond your comfort zone,offering resources and flexibility to foster your professional and personalgrowth, all while valuing your unique...

  • Field Service Engineer

    2 settimane fa


    Milan, Italia Philips A tempo pieno

    JOB DESCRIPTION Job Title Field Service Engineer Job Description Field Service Engineer: This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue, mainly for imaging systems such...

  • Field Service Engineer

    4 settimane fa


    Milan, Italia HITACHI ENERGY ITALY S.P.A. A tempo pieno

    Description : For the Business Unit Grid Integration we are looking for a Field Service Engineer who will focus on executing Service work according to agreed work flows and in accordance with Hitachi Energy standard processes and safety guidelines. Responsibilities: Perform Service tasks, identify technical problems and make analysis through remote...


  • Milan, Italia Werfen A tempo pieno

    Overview Post Date February 14, Number WEBIT-- Job Function Customer Service Location Milano Country Italy About the Position For our Supply Chain Department, based in Milan (Italy), we are looking for a: CUSTOMER SERVICE MANAGER The Customer Service Manager is responsible for building strategic customer relationships, implementing the...

  • Customer Service

    1 mese fa


    Milan, Italia Page Personnel A tempo pieno

    La risorsa riporterà al responsabile del Team Customer Service e si occuperà di:- Supporto alla forza vendite;- Gestione intero iter dell'ordine: inserimento, evasione e monitoraggio;- Assistenza al cliente fino al post vendita;- Attività di Back Office.Il profilo ideale:- ha maturato un'esperienza di almeno un anno nel ruolo di Customer Service;-...


  • Milan, Italia Park Place Technologies A tempo pieno

    Field Service Engineer The Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreement) with Park Place Technologies. Specifically, the FSE responds to...


  • Milan, Italia Siemens Healthcare S.r.l. A tempo pieno

    Joinus in pioneering breakthroughs in healthcare. For everyone. Everywhere.Sustainably. Ourinspiring and caring environment forms a global community that celebratesdiversity and individuality. We encourage you to step beyond your comfort zone,offering resources and flexibility to foster your professional and personalgrowth, all while valuing your unique...

  • Customer Engineer

    1 mese fa


    Milan, Italia Vertiv A tempo pieno

    Who are we? At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower...


  • Milan, Italia Orange Business Services A tempo pieno

    about the role Are you passionate about making a meaningful impact on business growth? Do you want to play a pivotal role in maximizing value for our customers? Then become a part of our journey, where your efforts will contribute to reshaping the landscape of customer success in the dynamic IT industry! About the role As a Customer Service...

  • Customer Engineer

    1 settimana fa


    Milan, Italia Vertiv A tempo pieno

    Who are we? At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $ billion in sales, a strong customer base and global reach spanning...


  • Milan, Italia Vertiv A tempo pieno

    Who are we? At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $ billion in sales, a strong customer base and global reach spanning...


  • Milan, Italia Reifenhäuser Gruppe A tempo pieno

    About us Reifenhäuser has evolved from the world's leading extrusion machinery manufacturer into a solution provider with innovative technologies. As one of the world's top machine builders, Reifenhäuser will bring plastics industry to a sustainable future. Within the Reifenhäuser Group, we work with passion and pioneering spirit – become part...


  • Milan, Italia Page Personnel A tempo pieno

    La risorsa, riportando al Service Manager, supervisiona l'attività dei partner commerciali nel fornire assistenza ai clienti (riparazioni, problemi di qualità, supporto tecnico) in modo tempestivo.Nello specifico, si occuperà di :-Responsabilità generale per problemi di qualità del prodotto, problemi tecnici e casi di garanzia-Promuovere e coordinare la...

  • customer support

    1 mese fa


    Milan, Italia Randstad A tempo pieno

    Randstad Italia divisione Inhouse seleziona per realtà leader nel settore del fotovoltaico ed energie rinnovabili unCustomer Support - fotovoltaicoda inserire nel team Customer Service Engineer che fornisce supporto tecnico ai clienti privati e businessLuogo di lavoro: Milano Sud Orario: Dal lunedì al venerdì, 8 ore lavorative con flessibilità di...


  • Milan, Italia Abbott A tempo pieno

    Within our Cardiac Rhythm Management division, we are recruiting a Customer Service Representative. In this position, you will: Provide internal and external customers with best possible service in terms of order processing, pricing and billing inquires, service requests and customer complaints Compliant with internal processes and procedures (e.g....

  • Customer Engineer

    1 mese fa


    Milan, Italia Vertiv A tempo pieno

    Who are we? At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower...


  • Milan, Italia CAE A tempo pieno

    Description Join our team in Milano where you’ll be the first and main point of contact for our in-house customer experience. You’ll manage daily operations related to customer services, as well as training centre administration and reception tasks. In this varied role you’ll help prepare training documentation, manage trainee files and data,...


  • Milan, Italia Olin A tempo pieno

    Olin is a global chemical company and a leading producer of chlor-alkali products, epoxy resins and chlorinated hydrocarbons. Founded in North America in 1892, Olin today employs more than 8,000 people in 20 countries. Our products are the basis for a wide range of applications in everyday life, from electronics to automotive coatings and wind turbines. ...


  • Milan, Italia Page Personnel A tempo pieno

    La risorsa inserita nel ruolo di Customer Service Representative, a riporto del Internal Sales Team Leader, si occuperà di:supporto alla rete vendita e partecipazione ai meeting con i clientidefinizione e stesura delle offerte di vendita aggiornamento delle anagrafiche cliente verifica di conformità di tutti i dettagli della documentazione di...


  • Milan, Italia Page Personnel A tempo pieno

    La risorsa inserita nel ruolo di Customer Service Representative, a riporto del Internal Sales Team Leader, si occuperà di:supporto alla rete vendita e partecipazione ai meeting con i clientidefinizione e stesura delle offerte di vendita aggiornamento delle anagrafiche cliente verifica di conformità di tutti i dettagli della documentazione di...