Customer Support
2 mesi fa
We are looking for a Italian speaking Customer Support Specialist to assist customers for our client in Athens, Greece. In this role, you will provide exceptional customer assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.
What you’ll do:
- Deliver excellent support to customers via chat, email, and phone
- 4 weeks of paid training when you start the position
- Troubleshoot and resolve technical issues related to products or services
- Escalate complex cases to specialized teams when necessary
- Maintain customer satisfaction by providing timely and accurate solutions
Requirements
- Italian Language: C1 level or higher (written and spoken).
- English Language: B2 level (training provided in English).
- Relocate to Athens, Greece
- Strong computer skills and the ability to handle technical queries
- Experience in customer support role is preferred but not required
Benefits
- €1045 base salary with a €150 monthly performance bonus
- Relocation packageto for Greece (we cover your flight tickets expenses, hotel accommodation, assistance in finding an apartment )
- Competitive monthly salary + 2 extra salaries per year
- Health insurance
- Opportunity to work in a global environment with a leading brand
- Relocation assistance to help you settle into Athens
- Ice cream and pizza day in the office
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