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Service Administration
2 mesi fa
Our Service Management department is looking for a student who wants to make a stage experience.
Duties & responsibilities
• Managing credit and debit notes to/from customers
• Enter after sales orders (replacement, repair orders, etc...)
• Ensure a proper internal authorization process according to different authorization levels and archive authorization documents/e-mail
• Carry out regular communication and calls with customers regarding the status of credit/debit notes and after sales orders)
• Develop and maintain effective relationships with Accounting, Sales, Logistic/Customer Service and Quality departments (daily interface)
• Support Service (Warranty) Engineers in handling efficiently customer claims
• Support warranty agreements comparison/alignment
Qualifications
You’re a student in Mechanical Engineering, interested in performing a stage experience within the after-sales area.
Good familiarity with the main IT tools is required (MS OFFICE)
It is also necessary to have a good knowledge of the English language
The internship lasts 6 months, full time.
Additional Information
If you feel confident in the position don't hesitate to apply
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Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protected class
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