PR&I Analyst

Job Description:

Product Recovery & Improvement (PR&I) is committed to pursue and implement improvement to the original design taking into consideration the feedback coming from in-service experience, with the aim to enhance products reliability and Customer satisfaction.

The request is for one additional member for the PR&I Team. It would be desirable, but not binding, a person having already competencies in a D&D department. Some experience with Maintenance disciplines and with fleets customers' needs would be a valuable skill. In a role of Analyst he/she will be in charge of:

[ 1 ] managing both as primary driver or in support to Technical Disciplines the analysis, the investigation, the proposal and the deployment of solutions to fix in-service failures and lacks of performance 
[ 2 ] preparation of technical reports in support of the investigation and analyses tasks (preferred language is English)
[ 3 ] preparation of technical reports in support of Maintenance documentation tasks, being partner of Customer Support teams in ensuring the correct implementation into the Maintenance documentation
[ 4 ] proof reader of documentation submitted by third parties for evaluation

• Qualifications
Master degree in Mechanical or Aerospace Engineering.

• Level of experience
At least 5 years of experience in Engineering (Technical Disciplines and/or CPE Office and/or Sustaining Engineering) and/or Production (FAL and/or Manufacturing Engineering) and/or Customer Support (Product Support Engineering).

• Technical skills
- knowledge of helicopter general architecture and systems integration (basic and customized helicopter)
- knowledge of technical configuration, technical documents management and design/certification process
- knowledge of EO/EBOM/3Dmodels/2Ddrawings (part/assembly/installation) management and development process
- knowledge of materials, protective/thermal treatments, manufacturing processes and aerospace standards
- mature/good experience in inspection of components new and from service
- mature/good experience with the mechanical shops, maintenance and production
- knowledge of Configuration Management process (preferred) 
- knowledge of Product Recovery and Improvement process (preferred) 
- knowledge of Occurrence Reporting and/or Warranty Claim management process (preferred)

• Languages
English language knowledge is requested.

• IT skills
- Basic knowledge of design and configuration tools (Catia V4-V5/VPM/Enovia/MyDBT)
- Microsoft Office Suite
- SAP
- Microsoft Power BI (preferred)

• Soft skills
- planning and organization 
- problem solving 
- good interpersonal/communication skills (multiple interfaces management)
- high attitude for team working, considering the necessary interaction with Customer Support people, with customers through LHD technical representatives, with production people, with maintenance people, with the Technical Disciplines
- high proactivity and constructive spirit of initiative
- ability to work multiple projects and multi-tasking approach are required
- sensitivity to customers’ complains and needs
- strong will to learn and motivation to work
 

Seniority: