Senior Project Manager

2 settimane fa

Milan, Italia MotorK A tempo pieno

MotorK is the leading sales and marketing technology company in Europe, specialised in the automotive sector. At MotorK our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.

We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.

The role

The Senior Project Manager will work with OEM's and big retail clients to prepare, deliver and follow up on complex digital projects, often spanning over several years. This role involves extensive collaboration with clients and internal stakeholders, such Sales, pre-sales engineers, Implementation, Professional services, Training and Product. 

You will have the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.

You will manage all communication, resources management, scheduling and controlling guidelines throughout the full deployment life cycle. When required, you will also be responsible for ongoing support for new requests and benefit extraction from MotorK services. You will establish best practices for client engagement, onboarding project planning and internal progress monitoring, as well as customer usage tracking and alerting programmes.

Requirements

  • Understanding of project management principles, methods and techniques
  • Working experience in a SaaS environment
  • Bachelor's degree in Business Administration or other appropriate field of study or equivalent work experience
  • Fluent in French or German languages
  • 5+ years of project management experience, including tracking and planning projects
  • Experience of managing cross-border projects, or big Enterprise accounts
  • Intermediate level of proficiency with MS Project, Excel, PowerPoint with experience presenting to stakeholders and / or Senior Leadership  
  • Proven ability to demonstrate a drive for results and accountability of business needs
  • Proven ability to work in a fast-paced environment, build consensus and collaborate across multiple areas in order to achieve a common business objective
  • Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
  • Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities
  • Excellent leadership and communication skills (written, verbal and presentation) with technical and non-technical staff, all levels of management
  • A Project Management Professional (PMP) Certification is a plus

Responsibilities

  • Liaise with the Client, Sales, pre-sales engineers and other internal stakeholders to establish and document the implementation scope and manage project success criteria;
  • Ensure smooth client onboarding process on the solution;
  • Evaluate projects continuously to meet client standards in terms of scope, budgets, and deadlines.
  • Manage the day-to-day project activities. Oversee the implementation of the solutions and ensure that team members are carrying out their tasks efficiently and on time while upholding the company's standards;
  • Ensure proper adoption of the product by the customer;
  • Establish best practices for client engagement, onboarding project planning and internal progress monitoring, templates, policies, tools;
  • Once the project is live, track client use and benefits over time, generate alerts and take a proactive approach to maximising clients benefits (if requested);
  • Make sure all customer further development requests are received and followed up;

Benefits

Work pattern and location

  • 40 hours a week, Permanent Contract 
  • Monday to Friday 
  • Hybrid


Benefits

  • Meal Vouchers (€7 per working day)
  • Individual training paths
  • Opportunity to develop and move within the company
  • National and international mobility options 
  • Yearly team activities

MotorK is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind. Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MotorK are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

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