IT Processes
2 settimane fa
This internship offers an excellent learning experience, providing the selected candidate with a deep understanding of how a service-oriented organization operates gained by working on process analysis, organizational design, and the implementations of technological innovations to improve management and services.
Key Responsibilities:
• Support the deployment of a new University CRM: Assist in system monitoring, user support, data cleansing, and the preparation of manuals, FAQs, and reports.
• Contribute to the creation of online services: Participate in the analysis, benchmarking, and creation of guidelines for new, innovative projects targeted at students.
• Analyze and improve business processes: Support the evolution of processes and related information systems across the Business Unit.
Requirements:
• Graduated with a Master's Degree with an outstanding academic path;
• Fluent in English and Italian
• Work/study/life experience abroad or in international/multicultural contexts (at least 6 months)
• Good knowledge of Microsoft Office 365 Suite. Familiarity with Salesforce CRM is a plus
• Experience in creating and interpreting dashboards and reports
• Knowledge of SQL for database querying and management
• Curious to know how a higher education institution operates in order to implement processes, innovation, and information systems
• Soft skills: positive and enthusiastic with good interpersonal skills; strong problem-solving skills, analytical and critical thinking; hands-on approach; customer oriented; able to organize and manage the work timely and autonomously; self-starter with attention to detail.
We offer:
We are offering a 6 months paid internship, starting from October 2024.
Place of work: MILAN
Data inizio prevista: 11/10/2024
Categoria Professionale: Servizi Professionali
Città: Milano (Milano)
Disponibilità oraria:
- Full Time
I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).
ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it.
Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).
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