General Manager

1 mese fa

Rome, Italia ASPRIA A tempo pieno
General Manager

VISION & PURPOSE

Aspresso is the exciting new fitness brand from the Aspria Group. With over 30 years of experience in developing and running the best premium fitness and wellbeing clubs in Europe, the Aspria Group is perfectly placed to fulfil it’s ambition to also become Europe’s leading family-focused, fitness brand.

Our smart, innovative and digitally-led approach has enabled us to create what we consider to be the very best in fun, flexible and affordable family fitness. Our brand new Aspresso clubs offer bright, spacious and contemporary fitness areas with market-leading TechnoGym equipment, expansive green spaces for fitness and relaxation, vast numbers of padel courts and sports pitches, plus pristine outdoor swimming pools and delicious dining facilities. Aspresso is the members club that puts the fun in fitness. Aspresso offers the very best in fun, flexible and affordable family fitness. Aspresso is the Sports Club for everyone.

OVERALL MISSION

As a General Manager you will strive to develop the Club business in line with company mission. You’ll be strongly part of the great growth of the Club. You will be fully responsible of successfully running the club on a day-to-day basis whilst achieving budgeted revenue & profit, delivering brand values and highest membership engagement & satisfaction. You will support & develop teams to continuously aim for extra-ordinary & personalised service levels. As an Aspresso brand ambassador you will reinforce the club‘s highly regarded reputation in the local community.

DUTIES AND RESPONSABILITIES

Strategy

Develop the yearly business plan & budget for the club and ensures revenue and projects are on time and to budget

•Play an active role within the senior management team to shape long term strategic goals
•Implements and delivers club change based on Group strategy & feeds back Club experience to shape Group strategy
•Plan, communicate and implement integrated functional growth strategies that develop profitability in line with brand vision.
•Actively liaise and cooperate with other General Managers and engage in transversal project work with them
Commercial Development
•Maximise club revenues by optimising commercial activities across all departments, ensuring that targets and yield are met and effective cost control across all direct functional departments is in place
•Strong involvement in & development of membership sales through active coaching of sales manager & sales team
•Initiate & support local marketing and sales initiatives with the Country Marketing team to win new local business
•Stay informed of local competition & market trends to maintain competitive advantage
•Responsible for club budget and P&L

Member Engagement & Service Delivery

•Manage club operation, ensuring effective delivery and member service on a daily basis
•Maximise member retention & on-going membership referral by inspiring a culture of service excellence, personalised member engagement & exceeding expectations
•Demonstrate service excellence and act as a role model to club employees
•Play a proactive internal role with regards to member & guest satisfaction through personal engagement with members and guests in line with Membership Lifetime strategy

Staff Development

•Recruit, coach and develop the Department Supervisors to deliver best possible service and maximise member sentiment
•Coach and develop the Department Supervisors to be strong ambassadors and role models for the team
•Through leading by example and a hands-on approach, ensure staff are engaged with members at all times
•Create a trust-based team environment in which team members are encouraged to take initiatives and achieve goals

•Set challenging and inspiring objectives for each team member and through regular 1-to-1 meetings and constructive performance reviews maximise individual and team performance
•Ensure personal and team compliance to company guidelines

Operational & Asset Management

•Ensure club adheres to company, local and national regulatory controls
•Implement & maintain health, safety & hygiene procedures and good practice in line with SOPs & local legislation
•Ensure operational standards of cleanliness, presentation & maintenance of the club and grounds are maintained to brand standards
•Ensure that appropriate on-going preventative maintenance of the club is conducted
•Advise & recommend on required capital investment when required
•Ensure club has fully trained & competent operational management through all opening hours
•Ensure all staff are suitably briefed & trained on procedure in case of accident, incident and fire evacuation

KEY PERFORMANCE INDICATORS

•Total club revenue & profitability
•Adult & Junior member numbers
•Member Sentiment Survey results
•Employee Sentiment Survey results

REQUIREMENTS

•Degree level qualification or above & relevant educational qualification
•5+ years’ experience as a senior manager ideally gained in the hospitality, facility management, fitness or retail sector
•University degree in relevant managerial area
•Experience of business development and a proven track record of commercial successes, delivering effective ROI
•High degree of business awareness and commercial acumen
•Ability to prioritise workload and to adapt to meet changing deadlines and priorities
•Experience in managing managers
•Availability to work on shifts, during the week or during weekends to ensure effective operation of the Club.
•Proven communication and influencing skills
•Self-driven & ability to work independently in an entrepreneurial approach
•Strong written & verbal English. French and/or German is a plus.
•Good Microsoft skills & experience in compiling and presenting analysis of data at board level

BEHAVIOURS & COMPETENCIES

• Ambitious, Approachable, Respectful, Passionate, Engaging, Drive for Success, Create Solutions, Develop, Team Work.

JOB IDENTIFICATIONS

•The position of General Manager is a full-time role based in Rome.
•Reporting to: Group Head of Operations
•Occasional travel to other Clubs in Italy, Europe or Head Office in London

  • BU GENERAL MANAGER – Ref. DGB/TG

    3 settimane fa

    Rome, Italia Dotto ReSearch A tempo pieno

    Società On behalf of an Italian Group leader in its sector, we are looking for a: Funzione BU GENERAL MANAGER – Ref. DGB/TG Sede di lavoro Northern Italy DescrizioneThe candidate will have full P&L responsibility and will be responsible for the achievement of the strategic and financial objectives.Key tasks and responsibilities: • Set business strategy,...

  • Plant Manager

    2 giorni fa

    Rome, Italia CONSEA A tempo pieno

    Il Responsabile di Stabilimento, riportando direttamente al Group General Manager, gestisce l'intero processo industriale e la supply chain. Garantisce il rispetto delle normative e degli standard di qualità, organizza l'approvvigionamento di materiali e semilavorati. Collabora nella definizione di strategie per l'ottimizzazione dei costi e l'eccellenza...

  • PR Manager lusso

    2 mesi fa

    Rome, Italia Suitex International A tempo pieno

    Suitex International è stata incaricata di ricercare un PR Manager una famosa azienda campana dell’abbigliamento lusso.La risorsa dovrà occuparsi di mantenere i rapporti con i Top Retail italiani, organizzare eventi e in generale essere in grado con la propria passione e conoscenza del territorio di diffondere la notorietà del brand.Si richiede...

  • PR Manager lusso

    3 settimane fa

    Rome, Italia Suitex International A tempo pieno

    Suitex International è stata incaricata di ricercare un PR Manager una famosa azienda campana dell’abbigliamento lusso.La risorsa dovrà occuparsi di mantenere i rapporti con i Top Retail italiani, organizzare eventi e in generale essere in grado con la propria passione e conoscenza del territorio di diffondere la notorietà del brand.Si richiede...

  • RETAIL - Area Manager

    2 mesi fa

    Rome, Italia Retail Search A tempo pieno

    ANNUNCIO N 2306TIPOLOGIA DI LAVOROAZIENDA: EntertainmentPUBBLICATO: 02/02/2024CITTA': MilanoPROVINCIA: Milano (MI)REGIONE: AllA PARTIRE DA: 02/02/2024TIPO DI CONTRATTO: IndeterminatoPOSIZIONE: RETAIL - Area ManagerRETRIBUZIONE ANNUA LORDA:SETTORE DI APPARTENENZA: RetailDESCRIZIONE AZIENDAStiamo ricercando un profilo di un Retail Area Manager Nord (gestione...

  • RETAIL - Area Manager

    3 settimane fa

    Rome, Italia Retail Search A tempo pieno

    ANNUNCIO N 2306TIPOLOGIA DI LAVOROAZIENDA: EntertainmentPUBBLICATO: 02/02/2024CITTA': MilanoPROVINCIA: Milano (MI)REGIONE: AllA PARTIRE DA: 02/02/2024TIPO DI CONTRATTO: IndeterminatoPOSIZIONE: RETAIL - Area ManagerRETRIBUZIONE ANNUA LORDA:SETTORE DI APPARTENENZA: RetailDESCRIZIONE AZIENDAStiamo ricercando un profilo di un Retail Area Manager Nord (gestione...

  • Brand manager abbigliamento sportswear

    2 mesi fa

    Rome, Italia Suitex International A tempo pieno

    Suitex International è stata incaricata da una grande azienda italiana, proprietaria di un brand di abbigliamento sportswear, di selezionare il Brand Manager. Il manager, in accordo con la Direzione Commerciale e la Direzione Generale, dovrà definire il business plan e monitorare l’effettiva realizzazione dell’implementazione, analizzare i dati di...

  • Brand manager abbigliamento sportswear

    3 settimane fa

    Rome, Italia Suitex International A tempo pieno

    Suitex International è stata incaricata da una grande azienda italiana, proprietaria di un brand di abbigliamento sportswear, di selezionare il Brand Manager. Il manager, in accordo con la Direzione Commerciale e la Direzione Generale, dovrà definire il business plan e monitorare l’effettiva realizzazione dell’implementazione, analizzare i dati di...

  • Revenue Manager Major City Italy

    1 mese fa

    Rome, Italia HOCAPS Limited A tempo pieno

    Job opportunity Revenue Manager Major City Italy We are urgently looking for a Revenue Manager for a luxury lifestyle hotel with extensive meeting space in Rome. This role is on property and open to those willing to relocate to Italy. Current or past work experience in a big M&E hotel is advantageous Category: Revenue Management Posted by:...

  • Revenue Manager Major City Italy

    4 settimane fa

    Rome, Italia HOCAPS Limited A tempo pieno

    Job opportunity Revenue Manager Major City Italy We are urgently looking for a Revenue Manager for a luxury lifestyle hotel with extensive meeting space in Rome. This role is on property and open to those willing to relocate to Italy. Current or past work experience in a big M&E hotel is advantageous Category: Revenue Management Posted by:...

  • HR Manager

    2 settimane fa

    Rome, Italia MCS A tempo pieno

    L'azienda nostra cliente è leader nella fornitura di servizi in ambito tecnico-amministrativo, organizzativo e logistico nel campo automotive. Stiamo ricercando l'HR Manager di gruppo (il perimetro complessivo è di circa 50 persone).Il ruolo riporta al COO.Obiettivi del ruolo:Progettazione e valutazione di percorsi di carriera. Supervisione di tutte le...

  • HR Manager

    6 giorni fa

    Rome, Italia Talentor Italy A tempo pieno

    L'azienda nostra cliente è leader nella fornitura di servizi in ambito tecnico-amministrativo, organizzativo e logistico nel campo automotive. Stiamo ricercando l'HR Manager di gruppo (il perimetro complessivo è di circa 50 persone).Il ruolo riporta al COO.Obiettivi del ruolo:Progettazione e valutazione di percorsi di carriera. Supervisione di...

  • Commisioning Manager

    4 settimane fa

    Rome, Italia VTU A tempo pieno

    Commisioning Manager (m/f/d) Mögliche Arbeitsorte Rome Lazio Mirano Veneto Bolzano Trentino-Alto Adige Milano Lombardia Umfang Full-time Come Commissioning Manager, sarai il punto di riferimento per il cliente e il team di progetto su tutte le attività tecniche, pianificazione e gestione di Mechanical Completion, Precommissioning e...

  • Guide Manager

    5 ore fa

    Rome, Italia Page Personnel A tempo pieno

    Based in Rome, the Guide Manager will report to the Head of Guide Management and work closely with the rest of the Guide Management Italy Team as well as the Destination Manager Italy.Main Responsibilities:Work with existing Guide Management team to understand the company's tour guide profile, skills and tour coordinator requirements, then to recruit and...

  • Hotel Manager

    1 mese fa

    Rome, Italia Hotel de Russie A tempo pieno

    The Position HOTEL MANAGER Main Purpose : The Hotel Manager is responsible for the day-to-day management of hotel and its staff, assisting and substituting the General Manager. He/she is passionate of the hospitality business and ambitious to grow professionally. Reports to: General Manager. Main Responsibilities : • Conduct frequent and...

  • Hotel Manager

    4 settimane fa

    Rome, Italia Hotel de Russie A tempo pieno

    The Position HOTEL MANAGER Main Purpose : The Hotel Manager is responsible for the day-to-day management of hotel and its staff, assisting and substituting the General Manager. He/she is passionate of the hospitality business and ambitious to grow professionally. Reports to: General Manager. Main Responsibilities : • Conduct frequent and...

  • Engineering Manager

    1 mese fa

    Rome, Italia Technip Energies A tempo pieno

    In the context of project management team and reporting to the Technical Project Manager or to the Project Manager, the Project Engineering Manager coordinates the development of design and requisitioning of the portion of work assigned project areas and/or facility unit in accordance with Company's QHSES corporate policies, contractual commitments (design...

  • EHS & Facility Manager

    5 giorni fa

    Rome, Italia AbbVie A tempo pieno

    Job DescriptionDipartimento: Risorse UmaneManager: Head of Industrial RelationsJob Core ResponsibilitiesIl ruolo principale dell’ EHS Manager è di promuovere una cultura EHS sostenibile per garantire la sicurezza e la salute dei dipendenti e tutelare l'ambiente, al fine di consentire lo svolgimento delle operazioni in un'ottica di conformità alla...

  • Store Manager Luxury

    2 mesi fa

    Rome, Italia Orienta Filiale di Roma Labicana A tempo pieno

    Orienta SpA, Agenzia per il Lavoro, seleziona per brand di abbigliamento sportivo luxury in procinto di aprire un nuovo negozio nel mese di luglio: Store Manager La risorsa selezionata si occuperà della gestione del personale, dell'analisi dei KPI, dell'organizzazione della merce e del magazzino, nonché dell'assistenza al cliente e della chiusura...

  • Store Manager Luxury

    4 settimane fa

    Rome, Italia Orienta Filiale di Roma Labicana A tempo pieno

    Orienta SpA, Agenzia per il Lavoro, seleziona per brand di abbigliamento sportivo luxury in procinto di aprire un nuovo negozio nel mese di luglio: Store Manager La risorsa selezionata si occuperà della gestione del personale, dell'analisi dei KPI, dell'organizzazione della merce e del magazzino, nonché dell'assistenza al cliente e della chiusura...