Support Consultant

5 mesi fa

Milan, Italia Manhattan Associates A tempo pieno
We create possibilities that move life and commerce forward Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.

Come to join our Southern Europe team as a Support Consultant . This role is to be clients’ primary point of contact, to guarantee their satisfaction and highest technical and operational performance of our applications, basically, helping our client getting the most of their investment in our software.

You will analyse and resolve functional challenges that arise post implementation in connection with supply chain software solutions, will guide the client through continuous change, recommending new configuration or designing new enhancements. The primary activities of the position include client communication, consulting, design, testing, issues resolution. To achieve all of these, you will be trained and accompanied by our team in Southern Europe.

This position is perfect for consultants with technical knowledge or curiosity and for developers or analysts that are looking for a more managerial and functional role. You will have opportunity to work for clients from various industries including retail distribution, luxury, industrial, eCommerce, automotive, grocery amongst the most famous in Southern Europe.

Here are a few things that we see as critical for someone to be successful in this role:

People person, you have experience of client-facing, excellent client management skills and good team spirit Analytical, you are rigorous, curious and imaginative Experience in software implementation and post implementation support Knowledge of Database languages and/or cloud technologies. Knowledge of C++/java programming languages is also an important asset. Fluent in English and French and Italian Bachelor’s degree in Logistics, Engineering, Computer Science, Mathematics or another numerate discipline, or equivalent through business experience The flexibility to work at customer locations up to 20 %, sometimes for prolonged engagements within the EMEA region.

#LI-SA1

Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteeropportunities, your true self is always welcome here. Our team members’ backgrounds, experiences andperspectives add to us as a whole and make us unique.We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,disability, or status as a veteran. In the United States, Manhattan Associates participates in the EmploymentEligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with theSocial Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employmenteligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has beencompleted.

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