Lavori attuali relativi a Customer Experience Specialist - Gallarate - Mölnlycke
-
Customer Care Specialist
3 mesi fa
Gallarate, Italia irca Group A tempo pieno**Company Overview**: IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery / pastry ingredients. The...
-
Customer Care Specialist
3 mesi fa
Gallarate, Italia irca Group A tempo pienoRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers. Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery / pastry ingredients. Headquartered in Italy, IRCA...
-
Cx Specialist
4 mesi fa
Gallarate, Italia Mölnlycke A tempo pieno**JOIN US AND MAKE A DIFFERENCE** Do you want a career that impacts millions of people for the good? At Mölnlycke, you’ll be helping to equip medical professionals with solutions to improve outcomes for patients. And you’ll develop your career in a growing organisation with an inspirational culture - where you’ll be recognised for the results...
-
Cx Specialist
4 mesi fa
Gallarate, Italia Mölnlycke A tempo pieno**JOIN US AND MAKE A DIFFERENCE** Do you want a career that impacts millions of people for the good? At Mölnlycke, you’ll be helping to equip medical professionals with solutions to improve outcomes for patients. And you’ll develop your career in a growing organisation with an inspirational culture - where you’ll be recognised for the results...
-
Customer Care Specialist
3 mesi fa
Gallarate, Italia irca Group A tempo pienoIRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery / pastry ingredients. The Company, headquartered in...
-
Customer Success Manager
1 settimana fa
Gallarate, Lombardia, Italia Aveva A tempo pienoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Aveva. As a key member of our customer success organization, you will be responsible for managing existing accounts, ensuring customer success, and driving the adoption of our industrial software solutions.Key ResponsibilitiesManage a portfolio of customer accounts...
-
Gallarate, Italia irca Group A tempo pieno**Company**: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. Our products cater to independent producers as well as large food manufacturers. We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials. Headquartered in...
-
Commercial Development Specialist
6 giorni fa
Gallarate, Lombardia, Italia Adecco Italia A tempo pienoJob DescriptionAdecco Italia S.p.A. filiale di Gallarate is seeking a Commercial Development Specialist to join their team in Gallarate (Varese). The ideal candidate will be responsible for managing a portfolio of clients in the Italian market, responding to their requests through various channels, and preparing commercial proposals and estimates.Key...
-
Customer Support Coordinator
4 mesi fa
Gallarate, Italia MAJA-Maschinenfabrik A tempo pienoGrateful to have someone who counts on you? Our Customer Service Coordinators are. As Marel continues to grow, we have an opportunity for someone to join us as **Customer Support Coordinator.** **In this role, you will be the key customer representative and point of contact for customer enquiries and requests. The main responsibility is to provide best in...
-
Customer Success Manager
5 giorni fa
Gallarate, Lombardia, Italia Aveva A tempo pieno{"title": "Customer Success Manager", "description": "Aveva is a global leader in industrial software, empowering enterprises to deliver essential goods and services safely, efficiently, and sustainably. We're committed to innovation, diversity, and inclusion, and have been recognized for our sustainability targets and commitment to customer success.As a...
-
Customer Service Representative
1 giorno fa
Gallarate, Lombardia, Italia irca Group A tempo pienoCustomer Service RepresentativeIRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. We are seeking a proactive Customer Service Representative to ensure the best support of our clients for foreign markets.Main Responsibilities:Manage orders from pre-sales to post-salesListen to customer...
-
Customer Success Manager
1 mese fa
Gallarate, Italia Aveva A tempo pienoAVEVA is a global leader in industrial software.Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and...
-
Senior Technical Specialist
1 settimana fa
Gallarate, Lombardia, Italia AVEVA A tempo pienoAbout AVEVAAVEVA is a global leader in industrial software, providing cutting-edge solutions to thousands of enterprises worldwide. Our mission is to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and sustainably.Our Commitment to SustainabilityAVEVA is the first software business in the...
-
Customer Service Specialist
5 giorni fa
Gallarate, Lombardia, Italia Dinet service A tempo pienoAzienda specializza nel settore commerciale cerca un/una Customer Service da inserire nell'immediato nell'organico aziendale.Mansioni:Contatto con i clientiInserimento anagrafiche e ordiniGestione ordiniRequisiti:Buone capacità comunicativeAttitudine alle relazioni interpersonaliPrecisioneBenefit:Computer aziendaleSoftware gestione clientiEventi aziendali
-
Customer Value Creation Manager
4 mesi fa
Gallarate, Italia GlobalBlue_IT A tempo pienoCustomer Value Creation Team The position will be part of the newly created Customer Value Creation (CVC) Team, reporting to the Group CEO. The CVC team purpose is to implement the Group’s strategic objective to switch from a Tax Free processing provider position to a strategic partner for retailers, leveraging all the internal assets developed over the...
-
Customer Success Manager
1 settimana fa
Gallarate, Lombardia, Italia Aveva A tempo pienoAbout the RoleAveva is a global leader in industrial software, providing cutting-edge solutions to thousands of enterprises worldwide. As a Customer Success Manager, you will play a critical role in delivering the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and sustainably.Key ResponsibilitiesManage a...
-
Gallarate, Italia Marel A tempo pienoGrateful to have someone who counts on you? Our Customer Service Coordinators are. As Marel continues to grow, we have an opportunity for someone to join us as **Customer Support Coordinator.** **In this role, you will be the key customer representative and point of contact for customer enquiries and requests. The main responsibility is to provide best in...
-
Account Specialist
3 settimane fa
Gallarate, Italia Adecco Italia A tempo pienoThe Adecco Group, per il brand Adecco, ricerca un talento da inserire all'interno del Graduate Program dedicato alla funzione sales presso la filiale di Solbiate Arno.GRADUATE PROGRAM - ADECCO FIELD EXPERIENCE Il programma ti darà l'opportunità di formarti ed acquisire competenze, tramite un percorso esperienziale dedicato, per ricoprire i ruoli sales...
-
Customer Success Manager
1 settimana fa
Gallarate, Italia Aveva A tempo pienoAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and...
-
Senior Technical Specialist
3 giorni fa
Gallarate, Lombardia, Italia AVEVA A tempo pienoAveva is a global leader in industrial software, delivering cutting-edge solutions to thousands of enterprises worldwide.We're committed to sustainability, diversity, equity, and inclusion, and have been recognized for our transparency and ambition in these areas.As a Center of Excellence Engineer, you'll play a key role in developing and testing new...
Customer Experience Specialist
5 mesi fa
JOIN US AND MAKE A DIFFERENCE
Do you want a career that impacts millions of people for the good? At Mölnlycke, you’ll be helping to equip medical professionals with solutions to improve outcomes for patients. And you’ll develop your career in a growing organisation with an inspirational culture – where you’ll be recognised for the results you’ve achieved.
Our Customer experience team is looking for YOU, as a Customer Experience Specialist (m/f/d), to support our business customers in Italy. As a member of our Italian Customer experience team, you will help deliver a seamless customer experience, adding business value through an integrated best-in-class service to align with customer centricity orientation.
Location : Gallarate (VA)
What you’ll do :
Manage Mölnlycke customer experience for the assigned group of customers, territory or channel, ensuring follow-up of enquiries and post sales Handle the order to invoice activities to provide the best customer experience Take ownership of the Order to Invoice processes to ensure compliance and sustainability Engage proactively with local sales and support functions as well as other internal/external organisations in order to secure that appropriate support is given to achieve customer satisfaction Maintain a consistent and positive Customer Experience image when interacting with customers Be the first and main contact person for all customer interactions (phone calls, e-mails…) ensuring professional and seamless communication Handle customer demand: receive and process orders, inquiries according to Molnlycke quality system procedures and guidelines. Track and trace customers deliveries from order registration to delivery Manage service deviations: receive and process delivery and invoicing complaints. Convert customer pain points into best-in-class Customer experience Follow logistic issues and supply coordination Coordinate activities with QA and logistics department in organizing returns with the customer in case product quality issueThis is a temporary opportunity (1 year contract) with the possibility of an extension once the contract ends.
What you’ll need:
Preferably a Bachelor's degree and/or equivalent experience Experience with customer interactions (phone and e-mails), in-house sales welcome Knowledge and understanding of order-to-invoice processes Strong communication skills, open-minded and a team player Computer skills: Microsoft Office / SAP Preferably knowledge of CRM System for Customer Care Business fluent in Italian and good level of English. Able to work in autonomyWhat you’ll get:
You will be part of a dynamic team with a global company Ever-changing work environment where you will get space for your ideas and you are encouraged to take challenges and grow Careful and comprehensive induction Open, friendly and fair working atmosphere Mobile IT equipment The opportunity to help make patients’ life betterOur approach to diversity and inclusion
At Molnlycke diversity is not just a vision, but our strength. We are dedicated to fostering an inclusive workplace that values and celebrates the power of diversity. At the heart of our commitment is the belief that diversity fuels innovation, creativity and problem-solving. We invite you to be a part of a team where authenticity is embraced, and every employee, regardless of background or any other traits, experiences a true sense of belonging. Your attitude, drive, enthusiasm, and eagerness to learn are as important to us as the requirements for the role.
If you feel excited about having an impact, then we want to hear from you
Please send your application via our career site or reach out to Michael Taiwo to discuss this opportunity further.
About Mölnlycke
Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical and economic outcomes.
Our business is organised in the four business areas Wound Care, Operation Room Solutions, Gloves and Antiseptics, where customer centricity, sustainability and digitalisation are at the heart of everything we do.
Mölnlycke employs around 8,400 people. The company headquarters are in Gothenburg, Sweden and we operate in more than 100 countries worldwide. Since 2007, the company has been part of Investor AB, an engaged owner of high-quality, global companies which was founded by the Wallenberg family in 1916.