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Service Project Manager
1 mese fa
For a multinational IT company specialized in Aerospace and Defence sector, I'm looking for a Service Project Manager (L. 68/99).
Detailed tasks description and responsibilities:
- The Service Project manager reports to the Head of Operative Service.
- He is accountable for customer projects in the domain of Airspace Mobility Solutions (NAVAIDS and Non-Radar Surveillance) with sales, costs, cash and project quality responsibility, ensuring customer satisfaction is achieved.
- Ensures customer satisfaction and maintain company processes.
- Monitors project performances through relevant indicators (financial and schedule efficiency)
- Performs Risk Analysis related to his/her area of responsibility.
- Has full international exposure, managing international customers in multi-supplier environments.
- Ensuring all necessary planning, execution and acceptance throughout the execution of the contract.
- Representing company interests within the assigned area of responsibility.
- Analysis of the contract content and implementation in delivery and service packages.
- onitoring and update project sales, sales forecast costs and time schedules.
- Managing customer requests and contract changes to closure.
- Managing external suppliers.
- Creating and maintaining project documentation using internal process instructions and tools.
- Execung lessons learned from the project delivery and corresponding feedback to the departments.
- Participating in offers, create schedules, costs and risk assessments.
- Driving Change Order Management and "upselling" in running projects in close cooperation with the Legal & Contracts and Sales community.
Settore: Industria aerospaziale
Ruolo: Ingegneria/Progettazione
Tipo di occupazione: Contratto a tempo indeterminato
- Engineering degree or equivalent certification
- Certification PMI/PMP project manager (or comparable).
- Minimum of 5 years of professional experience in project management with focus in an international business.
- Good knowledge of business administration, contract management and supplier management.
- Ability to stay cool under pressure.
- Good knowledge of relevant national/international regulations and standards for air traffic control is desirable.
- Fluent in English, spoken and written.
- German and/or French is a plus.
- Knowledge of Italian, spoken and written, is a must.
- Microsoft Office expert.
- Excellent written presentation and reporting writing skills.
- Independence and creativity in solving problems.
- Project team leadership skills, lateral leadership.
- Ability to influence stakeholders.
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