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Ocean Export Agent

4 mesi fa

Caselle Torinese, Italia Expeditors A tempo pieno
Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Ocean Export Files and reporting
  • Meet compliance at all times to regulations internal and external in accordance with government regulations
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the DLSOPs
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary

Qualifications

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • or seniority related experience 
  • Understanding of ocean documentation process a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word)
  • Hazardous Materials certification (preferred)
  • Fluent in English and Italian language
  • Candidate should have a work permit to work in EU countries 

Reporting Structure

  • Ocean Export Lead Agent, Supervisor and Manager


Additional Information

Expeditors offers excellent benefits:

  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus