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Field Service Engineer

4 mesi fa

Mantua, Italia Sidel A tempo pieno

Field Service Engineer - Labeller

Contract Type

Permanent

Country

ITALY

Location

Mantova

Your opportunity

Sidel is looking for a Field Service Engineer (FSE) specialized on Labelling equipment. The main focus is toperform Installation, start‐up, commissioning and test of the Sidel Labelling equipment supplied to Customer sites within ECA ( Europe & Central Asia ) perimeter. Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel Labelling equipment installed at Customer sites. Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure Customer satisfaction.

Your Mission

Test and evaluate equipment performance at customerplant, based on technical, contractual and safety specifications; Operate on Mechanical systems, HMI, electrical work(e.g. cable wiring), and Automation, for regular activities and troubleshooting asper Standard Operating Procedures; Properly handle, check and transfer equipmentnon-conformities; Prepare Job Progress Chart and technical reports inreference to carried-out activities; Ensure ultimate internal and external customersatisfaction; Perform activities in line with the StandardOperating Procedures (SOPs), Sidel coordination plan rules and customer rules; Report after sales opportunities detected onCustomer site; Coach junior colleagues on the on-site behavior,technical activities, troubleshooting and reporting deliverables; Report to the ISM for team site activities.

Your Profile

Education Qualificationsand Language Requirements:

Technical professional qualification or Bachelor degreein Mechatronics is a plus; English, written and spoken;

ProfessionalQualifications and Experience:

At least 3 years of experience in field activities; Experience in the beverage industry; Consolidated technical background on Mechanic / Mechatronic; Knowledge of Sidel Portfolio is a plus; Availability to travel (Up to 90% internationally).