Internal & External Service Sales South Italy(m/f/d)

4 settimane fa

Cologno Monzese, Italia Atlas Copco A tempo pieno
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Your Role

You will report into the Service Sales Manager and be responsible for the Internal & External Service Sales activities in the area of South Italy.

Maximise the sales and profitability of the parts and service business across the territory by promoting pro-active plans new and existing customers, in accordance with agreed business plans whilst working closely with the rest of the sales team to maximise opportunities and climb the service ladder.

Prepare and adapt sales documentation such as create new customer profiles, updating customer databasesResponsible for phone sales of call-in and walk-in customers, and deferring leads to outside sales people, as appropriate.Make outbound sales calls to existing and lost customers and prospects.Support the rest of the sales team by identifying opportunities to up-sell and maximise our customer share.Maintain strong working relationship and communication between customers and internal stakeholder.Develop and maintain good customer relationships and ensure an excellent standard of after sales service is provided.Provide effective sales data, including quotation leadtime and order ratio’s (including lost order reports).Effectively update and maintain the CRM system in order to maintain a view of our customers.Attend training as required to develop relevant knowledge and skills.Adhere to health and safety policy.Undertake ad-hoc project work (campaigns, other marketing initiatives) as required.Work to increase customer satisfaction (NPS) and make sure detractors are followed up in a timely mannerCross-sell customers to appropriate services.

 
To succeed, you will need

Degree in Sales or Marketing.

2 -3 years experience preferably in a Service or Industrial environment

Knowledge Areas:

Handling customer objections in a professional, proactive way

Being confident in selling through the phone

Experience in managing time and schedules

Experience in vacuum technology is a plus, but not a must

Working in an industrial environment, ideally with customer care or technical support background

Critical Skills:

Keep commitment to the customer

Show a proactive selling attitude, reaching out for opportunities

Communicate effectively

Cope with pressure and setback, maintain positive working attitude

Build up relationships and network with internal and external stakeholders

Work with Atlas Copco „The Way“Proactive mindset and openness

Other requirements:

Excellent verbal and written Italian and B2 English minimum willing to improve

Proficient in Microsoft Office, including Word and Excel. SAP knowledge is a plus.


In return, we offer you

Start your career within the global market leader in vacuum

We have a friendly, family-like atmosphere – and that is not just a claim on the wall, it’s a true fact

Realize your Passion for state-of-the-art service products and a proactive sales approach

You can be creative and promote your own ideas

Explore challenging projects and develop your selling skills

You can grow with us: we always look to develop internal candidates before checking the market and have training and development programs

Access to a wide-reaching internal job market

Collaborate with teams across Europe

​

City
Cologno Monzese

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