Data Center Technician Apprentice

7 mesi fa

Milan, Italia Equinix A tempo pieno

Who are we?

Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Data Center Technician Apprentice

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Chi Siamo?

Equinix è il principale fornitore di infrastrutture digitali a livello mondiale e gestisce oltre 200 data center in tutto il mondo fornendo interconnessioni a tutti i principali cloud e reti.

Siamo un'azienda globale con oltre 70 trimestri consecutivi di crescita. Attraverso il nostro innovativo portafoglio di prodotti e servizi ad alte prestazioni, abbiamo creato il più grande e attivo ecosistema globale di quasi 10.000 aziende, tra cui 1.800+ reti e 2.900+ fornitori di servizi cloud e IT in oltre 31 paesi nei cinque continenti. 

Entrare a far parte del nostro team operativo significa essere in prima linea in tutto ciò che facciamo, mantenendo in funzione le infrastrutture critiche e fornendo il miglior servizio possibile ai nostri clienti. Abbracciamo la diversità di pensiero e di contributo e ci impegniamo a fornire un ambiente di lavoro equo, aspetto fondamentale per i nostri valori aziendali e vitale per il nostro successo.

Equinix Italia sta cercando un Tecnico Datacenter in contratto d’Apprendistato Professionalizzante

L’apprendista Tecnico Datacenter verrà formato nell’ambito dell’assistenza clienti, delle Installazioni e nella gestione del Monitoraggio / Avvisi.

Nello specifico al termine della sua formazione l’apprendista avrà raggiunto le competenze qui di seguito:

1. Assistenza clienti

Capacità di gestire tutte le richieste di assistenza clienti ("Attività") trasmesse dal Service Desk, sia per interventi sulle piattaforme informatiche e di telecomunicazione dei clienti ospitati nel Datacenter ("Smart Hands"), sia per la gestione della consegna/ritiro del materiale che per la gestione del processo di richiesta di accesso.

Capacità di comunicare localmente con il Customer Operations Team Leader per consentire la corretta registrazione e fatturazione dell'intervento al cliente, nonché la pubblicazione di report e indicatori di performance.

2. Installazioni

Contribuire ai lavori di installazione relativi ai contratti stipulati tra i clienti ed Equinix

Eseguire i servizi di cablaggio ("X-connect") secondo le specifiche del cliente, compresi i relativi test, l'etichettatura e la comunicazione nei tempi previsti

3. Monitoraggio/Avvisi

Fornire tutta la vigilanza necessaria sugli strumenti di monitoraggio (BMS) situati nelle sale di controllo,

Requisiti richiesti

Formazione scolastica preferibilmente in ambito elettrotecnico Età compresa tra i 18 e i 29 anni (D.Lgs. 81/2015) Capacità di leggere e comprendere schemi meccanici ed elettrici. Buona conoscenza della lingua inglese (Capacità di interagire con i clienti stranieri) Orientamento ai risultati Lavoro in Team Flessibilità Attenzione ai dettagli Curiosità e proattività

Cosa offriamo?

L'opportunità di apprendere una mansione all’interno di un'azienda in costante crescita e con un innato spirito pionieristico; prospettive di crescita e di carriera e di contribuire ad una cultura aziendale che valorizza l'impegno, il rispetto e il piacere sul lavoro.

Equinix è un datore di lavoro che offre pari opportunità. Tutti i candidati saranno presi in considerazione per l'assunzione senza tener conto di etnia, religione o convinzioni personali, colore della pelle, origine nazionale, sesso, orientamento sessuale, identità o espressione di genere, età, o status di individuo con qualifica di disabilità.

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