Stock Operations Manager

7 mesi fa

Milan, Italia Hermès A tempo pieno

GENERAL ROLE

The Stock Operations Manager ensures an optimal management of the store stocks in order to enable sales teams to offer the best service to customers, supervising the stock operations and being a strong support and partner to the other teams. He/She is responsible for all physical and the corporate software product flows and ensures that the store stock is constantly accurate and well-organized, in strict respect of the Group procedures.

The Stock Operations Manager successfully manages all the operations activities, leading and supporting the development of their team with highest integrity, actively embodying Hermès culture and values.

MAIN RESPONSABILITIES 

Team and transversal management

Manage the stock controller and organize the day-to-day work; Set objectives and do the appraisal for the year and provide regular feedbacks; Train, coach and develop; Liaise with the Store Manager, Sales &; Service Manager, Sales Team whenever relevant; Liaise with corporate: be the entry point at store level for all questions and issues related to the stock; Assign corrective actions to store team members in case of stock related issue; Contribute actively to team meetings organized by Store Manager and during morning briefing to report on operational issues and stock related KPIs.

Day-to-day operations and controls for a perfect stock accuracy

Manage, supervise and support the team on processing all incoming and outbound product flows, while ensuring perfect synchronization between physical and system-based flows; Monitor and organize /perform the cancellation and reintegration into available stock of expired reservations; Supervise Follow-up and correct negative stocks; Manage detective / shop soiled products.

Stock takes & cycle counts

Plan and ensure an appropriate preparation of stock takes and cycle counts; Contribute to scanning and investigations; Produce the final report for Finance Department; Propose actions to improve future stock takes results and reduce shrinkage

Maintenance & security

Monitor and organize the boutique day-to-day in order to ensure timely interventions and quality controls; Manage external security agents, in coordination with the Store Manager.

Define and implement an optimized organization of storage

Define, implement and communicate storage best practices and processes in line with the business needs and internal rules; Proactively perform adjustments whenever necessary to adapt to changing needs.

Stock related procedures

Be responsible for the appropriate application of storage rules, stock procedures and best practices; Be the store’s key user and trainer on stock-related processes: train new comers on processes & tools, communicate on any evolution, support the team on any issue; Raise alerts if needed and propose action plan / corrective actions to optimize flows, simplify day-to-day operations and facilitate the work of store team.

Replenishment flows

Liaise with your Store Manager to pull the right products; Manage replenishment processes, in coordination with the Store Manager, through analyzing stock levels, future/pending deliveries and sales; Help store management to monitor overall stock and prepare purchase.

PROFILE

Bachelor and Master Degree, preferably with a analytical focus; Very organized, rigorous and reliable, proactive and able to organize the work of the team and to anticipate; Fluency in Italian and English. A third language will be considered an advantage; Professional background: in a stock and managerial position, preferably with international and luxury fashion retail experience; Proficient with Excel / IT tools; Service-oriented, proactive to propose improvements and support other team members; Have strong management skills, ability to lead and motivate a team and drive performance; Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.

Hermès engages positive and passionate people who own the following requirements:

Excellent interpersonal and communication skills, with a customer service orientation; Team player mentality to build meaningful relationships and ability to work autonomously; Availability, flexibility and dynamism to function in a high-pace environment; Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.

  • Stock Associate 20h

    4 settimane fa

    Milan, Italia CAMPER A tempo pieno

    About the RoleWe are currently looking for a Stock Associate for our store in Milan. As a Stock Associate, your mission will be to focus on stock and inventory activities to attain the objectives in terms of sales, service, and business growth. We’re counting on you to carry out all stock operations in a timely, precise, and well-organized way as well as...

  • Stock Associate 20h

    1 mese fa

    Milan, Italia CAMPER A tempo pieno

    About the RoleWe are currently looking for a Stock Associate for our store in Milan. As a Stock Associate, your mission will be to focus on stock and inventory activities to attain the objectives in terms of sales, service, and business growth. We’re counting on you to carry out all stock operations in a timely, precise, and well-organized way as well as...

  • Stock Keeper

    5 mesi fa

    Milan, Italia Dolce & Gabbana A tempo pieno

    We are currently looking for a  Stock Keeper  for our Boutique based in  Milano . Key Responsibilities: ​ According to the Store Manager guidelines you have to deal with: •Properly shipping, receiving product and supplies, process and distribute invoices on time •Organize the stock and monitor the stock levels in order to support the activities...

  • Panerai Stock Analysis

    2 mesi fa

    Milan, Italia Officine Panerai A tempo pieno

    How will you make an impact? HOW WILL YOU MAKE AN IMPACT? CONTEXT Stock Analysis & Purchasing Planning Intern Your Mission For our Operations & VM team within the Commercial department of the Milan office we are looking for the ideal candidate to cover the role of Stock analysis and Purchasing Planning intern. The candidate will have the...

  • Operations Manager Romania

    1 settimana fa

    Milan, Italia AIMS INTERNATIONAL ITALIA S.R.L. A tempo pieno

    For an international automotive company, we are seeking an Operations Manager for a site in RomaniaOPERATIONS MANAGER ROMANIAKey Responsibilities: Oversee the Production, Maintenance, and Equipment departments in a plant with approximately 100 employees; Optimize production processes to improve efficiency, lead times, and costs; Implement lean...

  • Operations Manager Romania

    2 settimane fa

    Milan, Italia AIMS INTERNATIONAL ITALIA S.R.L. A tempo pieno

    For an international automotive company, we are seeking an Operations Manager for a site in RomaniaOPERATIONS MANAGER ROMANIAKey Responsibilities: Oversee the Production, Maintenance, and Equipment departments in a plant with approximately 100 employees; Optimize production processes to improve efficiency, lead times, and costs; Implement lean...

  • BALENCIAGA Stock Controller

    7 mesi fa

    Milan, Italia Balenciaga Retail Italia S.r.I. A tempo pieno

    Description La tua opportunità Nel ruolo di Stock Controller, sarai inseritǝ all’interno del team Stock di Milano Rinascente. Contribuirai ad aumentare il fatturato dello store, partecipando alla gestione dei flussi di merce e implementando tutte le procedure interne in termini di logistica. Svolgerai attività di ricezione merce,...

  • Retail operations intern

    1 settimana fa

    Milan, Italia adh Personal Thüringen A tempo pieno

    Hippocrates Holding S.p.a. – holding del marchio LaFarmacia è la nuova realtà imprenditoriale attiva nel retail di Farmacie.Ad oggi contiamo oltre 500 Farmacie di proprietà e più di 2000 farmacisti in tutto il Nord Italia.Siamo il primo gruppo italiano indipendente del settore, slegati dalle logiche di gruppi multinazionali e dalla filiera della...

  • Stock Specialist

    5 mesi fa

    Milan, Italia Luxe Talent Italia A tempo pieno

    Da Luxe Talent, società di consulenza internazionale di reclutamento e formazione specializzata in moda, lusso, retail e FMCG, stiamo cercando la figura di Stock Specialist per un nostro cliente, un marchio italiano di lusso, in vista dell'apertura del primo corner nella Rinascente di Milano. L'apertura è prevista a Novembre, con possibilità di iniziare...

  • Retail Operations Manager

    1 mese fa

    Milan, Italia Van Cleef & Arpels A tempo pieno

    Siete ciò che stiamo cercando? Avete maturato una significativa esperienza come Retail Operations Manager, idealmente nel settore del lusso? Siete abituati a comunicare ai colleghi l’importanza dell’attenzione ai dettagli, del rispetto delle procedure e del miglioramento continuo? Siete orientati al risultato, al problem solving ed...

  • BOTTEGA VENETA Stock Keeper

    5 mesi fa

    Milan, Italia B.V. ITALIA S.R.L. A tempo pieno

    Description We are currently seeking a Stock Keeper who will report to the Store Manager as part of our dynamic team in Milan, Montenapoleone Store. MERCHANDISE RECEPTION & STORAGE Receives the goods, takes care of unloading packages and the relative bar code scanning Checks the goods quantity and quality, verifies the relative transport...

  • Stock Controller appartenente alle Categorie Protette

    4 settimane fa

    Milan, Italia Luxe Talent Italia A tempo pieno

    Da Luxe Talent, società di consulenza internazionale di reclutamento e formazione specializzata in moda, lusso, retail e FMCG, stiamo cercando la figura di Stock Controller per un nostro cliente, un marchio di lusso, di inserire nella loro boutique a Milano. Nella nostra agenzia di consulenza per il reclutamento e formazione lavoriamo con diverse aziende...

  • Junior Operations Manager

    5 mesi fa

    Milan, Italia Enpal GmbH A tempo pieno

    Descrizione del lavoro Descrizione  Sei un/a neolaureato/a appassionato/a di energie rinnovabili e desideroso/a di fare la differenza nel settore dell'energia solare? Enpal Italia, azienda in forte espansione nel campo delle energie sostenibili, sta cercando un/a Junior Operations Manager per unirsi al nostro team. Le Operations sono il cuore...

  • Junior Quality Manager Operations

    1 mese fa

    Milan, Italia AUTO1 Global Services SE & Co. KG A tempo pieno

    Junior Quality Manager OperationsCompany DescriptionFondata nel 2012, AUTO1 Group è una tech company multi-brand il cui obiettivo è creare il modo migliore per acquistare e vendere auto. I suoi brand C2B presenti localmente in Europa, come , offrono ai consumatori il modo più semplice e veloce per vendere la propria auto. , il brand B2B del Gruppo, è la...

  • Project Manager Operations Excellence

    7 mesi fa

    Milan, Italia Aon A tempo pieno

    Descrizione del messaggio Aon, leader mondiale nella consulenza per la gestione dei rischi e nel brokeraggio assicurativo e riassicurativo, ricerca, per la propria sede di Milano, una risorsa da inserire all’interno del team Operations Excellence con il ruolo di Project Manager . Nello specifico, siamo alla ricerca di un Project Manager con...

  • Marketing Operations Manager

    2 mesi fa

    Milan, Italia Philips A tempo pieno

    JOB DESCRIPTION Job Title Marketing Operations Manager Job Description We are looking for a dynamic Marketing Operations Manager to join our team, focusing on Italy, Israel, and Greece (IIG). This role offers a unique opportunity to shape and execute localized marketing strategies in collaboration with a highly talented European team. You’ll work...

  • BOTTEGA VENETA Stock Keeper

    7 mesi fa

    Milan, Italia B.V. ITALIA S.R.L. A tempo pieno

    Description We are currently seeking a Stock Keeper who will report to the Store Manager as part of our dynamic team in Milano Sant'Andrea Flagship Store. Role Mission The Stock Keeper guarantees the merchandise is properly received and stored in good condition, tidy and positioned as the merchandise management guidelines, being the point of...

  • Junior Quality Manager Operations

    4 settimane fa

    Milan, Italia AUTO1 Group A tempo pieno

    Fondata nel 2012, AUTO1 Group è una tech company multi-brand il cui obiettivo è creare il modo migliore per acquistare e vendere auto. I suoi brand C2B presenti localmente in Europa, comenoicompriamoauto.it , offrono ai consumatori il modo più semplice e veloce per vendere la propria auto.AUTO1.com , il brand B2B del Gruppo, è la piattaforma B2B per le...

  • Junior Quality Manager Operations

    1 mese fa

    Milan, Italia Vendezvotrevoiture A tempo pieno

    Fondata nel 2012, AUTO1 Group è una tech company multi-brand il cui obiettivo è creare il modo migliore per acquistare e vendere auto. I suoi brand C2B presenti localmente in Europa, come noicompriamoauto.it, offrono ai consumatori il modo più semplice e veloce per vendere la propria auto. AUTO1.com, il brand B2B del Gruppo, è la piattaforma B2B per le...

  • Junior Quality Manager Operations

    1 mese fa

    Milan, Italia Wirkaufendeinauto A tempo pieno

    Fondata nel 2012, AUTO1 Group è una tech company multi-brand il cui obiettivo è creare il modo migliore per acquistare e vendere auto. I suoi brand C2B presenti localmente in Europa, come noicompriamoauto.it, offrono ai consumatori il modo più semplice e veloce per vendere la propria auto. AUTO1.com, il brand B2B del Gruppo, è la piattaforma B2B per le...