Sales Specialist con esperienza in ambito informatico

4 settimane fa

San Giuliano Milanese, Italia TD SYNNEX A tempo pieno

Job Purpose:  

To be the first point of contact for customers aligned to their respective Business Unit, utilising their specialist product knowledge alongside a professional and confident manner to deliver excellent customer satisfaction, develop new sales opportunities and achieve their sales targets

Accountabilities:

  • Achieve monthly/quarterly Revenue and Margin targets
  • Build Excellent customer relationships through proactive engagement and demonstrable specialist product knowledge
  • Plan outbound calls to customers in order to generate new business opportunities
  • Active inbound selling
  • Provide accurate and timely quotations to customers
  • Generate and own a pipeline of deals in TD SYNNEX’s CRM system, which is regularly reviewed and updated
  • Manage customer backorder expectations and reporting
  • Proactively develop relationships with key internal and external contacts
  • Ensure CRM system is well maintained and provides correct customer information
  • Provide, sell and negotiate product information, pricing, special offers and promotions
  • Ensure TD SYNNEX maintains service levels agreements with customers
  • Attainment of Key Performance Indicators (KPI’s) such as daily talk time and outbound calls
  • Sell the benefits of using TD SYNNEX and the Company value proposition
  • Develop and execute account plans to maintain and grow customer business, this may be in conjunction with a Field Sales Executive or Business Development Manager.

Knowledge Skills and Experience:  

  • Numerate with good attention to detail
  • Excellent telephone manner
  • Priority management and planning skills
  • Strive to achieve set targets
  • Understands Sales Process
  • Effective Communication Skills
  • Good relationship building
  • Working knowledge of Microsoft Word, Excel, Outlook
  • Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
  • A knowledge of product set would be desirable but not essential
  • IT industry knowledge would be desirable but not essential

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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