Internship: Customer Complaint Intern

3 settimane fa


Parma, Italia 532 GlaxoSmithKline Manufacturing SpA A tempo pieno

Titolo posizione: Internship: Customer Complaint Intern - Gestione Reclami, Italy - 2024

Aiutaci ad affrontare la malattia insieme al nostro Team

Requisiti formativi:

• Neolatreat* Magistrale in Chimica, CTF, Farmacia, Biologia, Biotecnologie, Chimica Industriale

Altri requisiti:

Requisiti di base:

• Buona conoscenza della lingua inglese (scritta)

• Ottima conoscenza del pacchetto Office (in particolare Excel)

• Capacità organizzativa, precisione e puntualità

• Spirito di iniziativa e intraprendenza

Requisiti preferibili:

• Predisposizione al problem solving;

• Flessibilità mentale;

• Predisposizione a lavorare per obiettivi;

• Buone capacità relazionali e di lavoro in team

Requisiti linguistici: Italiano Fluente, Inglese livello B2

Data di inizio presunta: 8 Luglio 2024

Durata: 6 mesi

Data fine candidature: 29 Maggio 2024

Tipologia: Stage Extra-Curriculare

Desideri acquisire una preziosa esperienza lavorativa nel mondo reale e contribuire ad avere un impatto positivo sulla salute di miliardi di persone? Richiedi uno stage GSK oggi

Uno stage in GSK ti offre l'opportunità di dare il via alla tua carriera: di assumere un ruolo reale con un impatto reale Affronterai un lavoro serio e impegnativo su progetti o incarichi dal vivo. Potrai anche imparare da noi, sviluppare le tue capacità e acquisire una preziosa esperienza ovunque ti porti il futuro.

Riferimento per la gestione delle escursioni di temperatura ricevute dai customer e valutazione dell’impatto sui lotti rilasciati in collaborazione con lo specialista reclami e con la Qualified Person di stabilimento.

Supporto nella gestione della ricezione dei reclami da parte dei clienti e nell’esecuzione dei trend e nella elaborazione dei dati specifici per i reclami.

Raccolta dati di performance e gestione delle board di area

Gestione del processo di archiviazione dei documenti di area.

La risorsa verrà inserita nell’ambito della struttura di Customer Complaint in un percorso di addestramento sui requisiti GMP. Durante lo stage avrà modo di interfacciarsi con le funzioni di Quality Assurance e Supply Chain.

Let’s do this 

Troverai suggerimenti, suggerimenti e indicazioni sul nostro processo di reclutamento sul nostro sito web –

Ti consigliamo di fare domanda il prima possibile, perché accettiamo candidature continue e offriamo posizioni in base all'ordine di arrivo.

Applica ora

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Inviaci un'e-mail all'indirizzo e facci sapere come possiamo aiutarti.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK.



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