Senior Receptionist/Facilities Coordinator

2 mesi fa

Rome, Italia JLL A tempo pieno

Main Responsabilities:

Client/Stakeholder Management

Provide superior customer service to meet on-site client’s expectations Communicate and interact at all levels modulating content and ways of communicating accordingly. Supporting in the delivery of KPI’s and SLA’s defined within the contract.

Operations Management

Day to day management of Corrigo helpdesk system for designated sites, ensuring WO are closed within SLA & customer updates are timely & communicated in a professional manner Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times Develop a close working relationship with all of the vendors to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service. Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of underperformance issues. Proactively involved in ensuring that services are reviewed and refinements made to enhance these services Assist in the implementation of Industry Best Practice operations

Financial Management

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Ensure prompt and accurate management of purchase orders in JDE

HSE, Security & Quality Management

Conduct regular audits to ensure safety procedures are in place & working Follow the JLL Contractor Management procedures without fail Ensure that all JLL contracted services are completed in accordance with all JLL procedures, statutory requirements, and the client procedures, guidelines and for Health and safety. Understand & actively support JLL’s Quality Management program

Maintain confidentiality of documents & communications as appropriate.

Location:

On-site –ROME, ITA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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