Customer Relation Assistant

DescriptionLa risorsa, inserita all'interno del team customer relation,  supporterà i clienti nonchè i venditori e gli agenti e si occupera' di assicurare l'efficienza del processo di evasione degli ordini per l'area geografica assegnata.
Key ResponsibilitiesGestione dell'iter dell'ordine dall'inserimento all'evasione:

Emissione offerte
Analisi e decodifica ordini clienti
Elaborazione ed inserimento ordine cliente
Emissione e trasmissione conferme d'ordine
Emissione note di accredito e addebito
Data entry e reportistica

Skills Knowledge and ExpertiseOttima conoscenza della lingua inglese (costituira' titolo preferenziale la conoscenza di una seconda lingua, preferibilmente francese o tedesco)

Ottima conoscenza del pacchetto office in particolare Excel

Pregressa esperienza di almeno due anni nell'ufficio back commerciale estero di multinazionali

Ottime capacita' relazionali, attitudine al problem solving e alla collaborazione in team, ambizione alla crescita 

Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.

More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.

At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,

Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.

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