Content Management Analyst

Trovato in: Talent IT C2 - 2 settimane fa

Lucca, Italia WOLTERS KLUWER | CCH TAGETIK A tempo pieno

Posizione

CCH Tagetik is seeking a passionate and organized Content Analyst to work in the product content management team, part of the Knowledge Management (KM) team.

KM team is responsible of all training and functional enablement, user guide and technical product documentation.

In this role, you will play a fundamental part in:

Managing, monitoring, and evolving the Jira implementation for the content development process
Acting as a liaise and point of reference for internal and external stakeholders
Supporting Content Manager on all platform and tools used by content team
Acting as a back-up for Content Manager if required.

Responsibilities:

Content Development Process Administrator (Jira).
Engage relevant resources, assign tasks, and monitor development progress.
Create and maintain operational reporting to support day by day work of the resources involved.
Create and maintain managerial reporting to provide Management with different views to allow preparing summary information for the Executives.
Guarantee deadlines providing information in a timely manner to all stakeholders.

Close collaboration with Content Creators and Content Publisher
Act as a liaison and point of contact for Subject Matter Experts (SMEs), Digital content and Localization teams to facilitate the development process and help remove roadblocks.
Work together with the Digital Library Manager to ensure the collection of user inputs and feedback, incorporating them into the backlog for evaluation by SMEs and addition to the development plan.
Coordinate and moderate a biweekly meeting with SMEs, Digital and Localization team to update on the status of the development.

Support Content Manager in:
Content Quality Assurance: review published assets via different media (Digital Library, Knowledge Base, Instructor-led course)
Managing additional tools and platforms

Job qualifications:

Bachelor’s Degree in Digital Humanities, Digital Communication or related field
Fluency in Italian and English (at least C1 level)
2 years of experience in Content Management and Content Production
Prior experience with Process Management tools such as Atlassian Jira is a plus
Open-minded and open to interact with people from different background and cultures

What do we offer you at CCH Tagetik part of Wolters Kluwer?

Flexible working hours and flexible working policy (3 days a week from home, 2 days a week in the office)
Modern office in an old coffee factory where you can work together in teams but also connect with your colleagues. Just outside the walls of Lucca and close to the train station
English classes and full access to E-learning platform such as LinkedIn Learning
Development Development plans to help you steering your career path. Annual performance and salary reviews
Community and teambuilding events like the global code games, network events and Wolters Kluwer value days.

Caratteristiche del candidato

Requisiti tecnici e conoscenze informatichePrior experience with Process Management tools such as Atlassian Jira is a plusLingue straniereE' richiesta la conoscenza delle seguenti lingue Inglese: ottimo (C2) Esperienze lavorative precedenti2 years of experience in Content Management and Content ProductionTitolo di studioLaurea (primo livello), Laurea Magistrale/ciclo Unico (secondo livello)Area disciplinarescientifico,politico-socialeClasse di laureaMetodologie informatiche per le discipline umanistiche (LM-43, 24/S)
Scienze della comunicazione (L-20, 14)
Scienze della comunicazione pubblica, d'impresa e pubblicità (LM-59, 59/S, 67/S)
Tecniche e metodi per la societa dell'informazione (LM-91, 100/S)Tipo candidatoLaureato con esperienza

  • Content Management Analyst

    7 giorni fa

    Lucca, Italia Wolters Kluwer A tempo pieno

    CCH Tagetik is seeking a passionate and organized Content Analyst to work in the product content management team, part of the Knowledge Management (KM) team. KM team is responsible of all training and functional enablement, user guide and technical product documentation. In this role, you will play a fundamental part in: - Managing, monitoring, and...

  • Cyber Security Analyst

    1 giorno fa

    Lucca, Italia Euroansa Spa A tempo pieno

    Cyber Security Analyst - Hybrid Defenda Solutions is an innovative Italian startup, founded on the values of counteracting cyber threats before they have a negative impact on the business. Defenda Solutions combines tailor-made solutions by means of a cyber threat Intelligence platform which provides unprecedented visibility and analytical capabilities on...

  • Technical Analyst

    1 settimana fa

    Lucca, Italia Oliver James Associates Ltd. A tempo pieno

    Global IT technical and functional analyst: Business Intelligence La risorsa, riportando al Global IT BI & Finance Manager, gestisce autonomamente progetti di sviluppo e manutenzione in ambito Business Intelligence sui sistemi coinvolti (Tagetik, Qliksense, SQL, altro) ed assicura il corretto livello di allineamento al business dei suddetti sistemi. In...

  • Technical Analyst

    Trovato in: Jooble IT O C2 - 21 ore fa

    Lucca (LU), Italia Oliver James Associates Ltd. A tempo pieno

    Global IT technical and functional analyst: Business Intelligence La risorsa, riportando al Global IT BI & Finance Manager, gestisce autonomamente progetti di sviluppo e manutenzione in ambito Business Intelligence sui sistemi coinvolti (Tagetik, Qliksense, SQL, altro) ed assicura il corretto livello di allineamento al business dei suddetti sistemi. In...

  • Technical Analyst

    Trovato in: Jooble IT O C2 - 1 settimana fa

    Lucca (LU), Italia Oliver James Associates Ltd. A tempo pieno

    Global IT technical and functional analyst: Business Intelligence La risorsa, riportando al Global IT BI & Finance Manager, gestisce autonomamente progetti di sviluppo e manutenzione in ambito Business Intelligence sui sistemi coinvolti (Tagetik, Qliksense, SQL, altro) ed assicura il corretto livello di allineamento al business dei suddetti sistemi. In...

  • Digital Marketing Specialist

    7 giorni fa

    Lucca, Italia Wolters Kluwer A tempo pieno

    Join CCH Tagetik’s Global Marketing Team for a unique 6-month paid This unique opportunity is a chance for you to experience personal and professional development while having a measurable impact on a multi-national organization. In other words: this is your chance to leave an imprint, see the fruits of your labor, and begin your career legacy. We...

  • Cyber Security Analyst

    2 settimane fa

    Lucca, Italia Defenda Solutions s.r.l. A tempo pieno

    **Defenda Solutions** is an innovative Italian startup, founded on the values of counteracting cyber threats before they have a negative impact on the business. Defenda Solutions combines tailor-made solutions by means of a cyber threat Intelligence platform which provides unprecedented visibility and analytical capabilities on real-time compromised data...

  • Cyber Security Analyst

    1 settimana fa

    Lucca, Italia Defenda Solutions s.r.l. A tempo pieno

    **Defenda Solutions **is an innovative Italian startup, founded on the values of counteracting cyber threats before they have a negative impact on the business. Defenda Solutions combines tailor-made solutions by means of a cyber threat Intelligence platform which provides unprecedented visibility and analytical capabilities on real-time compromised data...

  • Business Analyst

    3 giorni fa

    Lucca, Italia Wolters Kluwer A tempo pieno

    In this role, you’ll be managing complex Salesforce implementation and system integration initiatives globally for our Tax & Accounting division. This position will work globally across all levels of the TAA organizations and its partners and is responsible for coordinating internal resources and monitoring projects, from inception to completion, as well...

  • Client Trainer

    1 settimana fa

    Lucca, Italia Wolters Kluwer A tempo pieno

    As a Client Trainer you will act as a training content developer, instructional designer and training delivery specialist. Functional aspects of the role will result in the improvements of delivery services to train internal, partner, and client resources on planned and released software products. This includes the full scope of developing and maintaining...

  • Digital Marketing Strategist

    14 ore fa

    Lucca, Italia Akeron A tempo pieno

    Lucca (Italy) ibrida Akeron prima ed unica azienda italiana riconosciuta come Representative Vendor nella Gartner Market Guide for Sales Performance Management, è il partner strategico di Aziende che vogliono affrontare il cambiamento attraverso una trasformazione digitale data driven. La nostra missione è offrire Soluzioni software innovative sviluppate...

  • Junior Training Platforms Coordinator

    15 ore fa

    Lucca, Italia Wolters Kluwer A tempo pieno

    CCH Tagetik is looking for a passionate and organized Junior Training Platforms Coordinator to join the Corporate Academy team and support all activities related to the Corporate Academy. Your Responsibilities: - Course delivery infrastructures, in particular regarding the Academy platforms: maintenance, support to the global training network,...

  • Junior Training Platforms Coordinator

    Trovato in: Talent IT C2 - 2 settimane fa

    Lucca, Italia WOLTERS KLUWER | CCH TAGETIK A tempo pieno

    Posizione CCH Tagetik is looking for a passionate and organized Junior Training Platforms Coordinator to join the Corporate Academy team and support all activities related to the Corporate Academy. Your Responsibilities: Course delivery infrastructures, in particular regarding the Academy platforms: maintenance, support to the global training network,...