Maintenance Technical Support Engineer
4 settimane fa
We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
Purpose of the Job
The main purpose of the role is to provide technical support to maintenance activities (on site or by remote) on Trackside signalling products (Switch point machines/Axle counters/Hot Box Detection) operated by the Alstom domestic and international Customers.
The role includes the responsibility to be the technical Customer interface in global service maintenance contracts and to manage warranty obligations on the projects in the scope of Alstom Ferroviaria SpA beeing the Warranty work package owner in charge of QCD (quality, cost and delivery) KPI.
Position in the Organization
The position will be part of Services Signalling Business Unit Organization - Maintenance Operations Team.
Network & Links
Internal relationships with other Alstom functions: System and Product Architects, PM, Supply Chain, Manufacturing, Industrialization, Industrial Quality, Installation.
External relationships with Customer infrastructure operators / maintenance technicians.
Responsibilities and Accountabilities
The person will be responsible for these main activities:
Perform on-site preventive/corrective maintenance, verifications, repair/settings; Technical remote support providing instruction, troubleshooting and assistance to customers; Plan, prepare and/or instruct external training programs as required, to deliver product knowledge in area of specialization. Write technical reports, plan service stock materials, support bid team for service quotations; Have strong EHS mindset in all situations to assure Alstom and Country safety standards. Provide Customer feedback in order to improve products and meet Customer's needs; Definition and implementation of Maintenance and technical assistance plans; Provide support to Service organization in the definition of maintenance strategy in tenders and offers; Cooperation with product engineering team in Return of Experiences, definition of maintainability requirements during the product’s design phase, support for constant review/enhancement of maintenance manuals.The position includes the availability to perform activities outside the site (~90% of the time) in domestic/international areas and to be part of the team that support the customer during night activities on rail infrastructure.
Educational Requirements
Bachelor’s degree or Technical High School Diploma in Mechatronic or Mechanical/Electrotechnical with experience
Technical competencies:
Knowledge of electronic design principle and methodology Basic knowledge of the most common operating systems MS Office knowledge & Autocad proficiency Capability to interpret mechanics/electrics drawings and schemes Capability to use test tools (oscilloscope, multimeter, etc…) Knowledge of railways signalling systems and principles will be a plus Drive License, necessary to drive company cars.Behavioural competencies:
Capability to perform analysis and to relate information from different contexts Capability to work in team and attitude to problem solving Capability to work in stress and urgency conditions Strong customer service mindset.Experience
At least two years of experience on Electromechanical-Electronic company as on site or remote technical assistance is desirable.
On top to this, Field service on Signalling equipments will be a plus.
Languages:
Italian: excellent level written and spoken English: good level written and spokenAn agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
Job Segment: Technical Support, Supply Chain, Supply, Technology, Operations
-
Maintenance Technical Support Engineer
1 settimana fa
Roma, Italia Alstom A tempo pienoWe create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 36...
-
Maintenance Technical Support Engineer
4 settimane fa
Roma, Italia Alstom A tempo pienoWe create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 36...
-
Maintenance Technical Support Engineer
4 settimane fa
Roma, Lazio, Italia Alstom A tempo pienoWe create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than people...
-
Maintenance Technical Support Engineer
4 settimane fa
Roma, Italia Alstom A tempo pienoWe create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 36...
-
Junior Maintenance Field Engineer
4 settimane fa
Roma, Italia Experis A tempo pienoJunior Maintenance Field Engineer - Neolaureati Per inserimento presso azienda leader nel settore ferroviario, ricerchiamo figure di Junior Maintenance Field Engineer - Neolaureati. La risorsa si occuperà della fornitura di supporto tecnico in loco per il sistema di comunicazione dati a terra e per il segnalamento CBTC a terra, seguirà la manutenzione...
-
Maintenance Engineer
2 settimane fa
Roma, Italia Bridgestone A tempo pienoJOB TITLE: Maintenance Engineer Job Purpose: To support activities assigned within the scope of Roma Plant continuous improvement applied in the Engineering & Maintenance area with special focus on the processes in maintenance and machinery performance. The person should be able to develop and carry out autonomously his activities with supervision from...
-
AIV System Engineer
4 settimane fa
Roma, Italia Albelissa Technical Recruiting Lavoro a distanza Freelance A tempo pienoOn behalf of an important reality that operates in the space field, we are looking for an AIV System Engineer. Background: University degree preferably in the fields of Aerospace/Space Engineering, Electronics Engineering, Telecommunication Engineering or Computer Science and Engineering; Ground Segment and subsystems verification plans definitions,...
-
Maintenance Engineer
4 settimane fa
Roma, Italia Energy Development Corporation A tempo pienoUnleash your energy within! Be a part of the EDC Team! Leads the implementation of optimized mechanical, electrical and instrumentation and controls maintenance strategies in collaboration with the group Heads and other verticals for major repair services and turnaround activities, by participating in the Maintenance Planning Workshop to ensure alignment of...
-
Military - Maintenance Engineer
4 settimane fa
roma, Italia Undisclosed A tempo pienoThis role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are...
-
Technical Support
2 settimane fa
Roma, Italia Transtec Services Srl A tempo pienoTransTec Service Srl , società di servizi e consulenza che opera nel settore ICT e dell’Innovazione tecnologica, è alla ricerca di una risorsa per Technical Support. Principali mansioni Technical Support: Gestione richieste di assistenza; Diagnostica problematiche; Risoluzione problemi di 1° livello ed eventuale assegnazione del ticket al 2°...
-
Third LevelSupport
2 settimane fa
Roma, Italia Kion Group AG A tempo pienoThird LevelSupport -Technical author page is loaded Third LevelSupport -Technical author Ansøg locations Luzzara (RE), Italy time type Full time posted on Slået op i går job requisition id JR-0059305 The task includes the following tasks: Creation and updating of service documentation (workshop literature)Updating of technical data sheets and circuit...
-
Engineer Technical assistance Waste Management H/F
2 settimane fa
Roma, Italia Bouygues Construction A tempo pienoEngineer Technical assistance Waste Management H/F Site Management Permanent contract Italy Share this vacancy Based on the site of the Joint Research Centre in Ispra in Italy (nuclear applications of European Commission). Management of waste database, operation of waste characterization facilities, surveillance & supervision of nuclear facilities, manage...
-
Tech Support Senior Engineer
4 settimane fa
Roma, Italia AVEVA Denmark A tempo pienoTech Support Senior Engineer page is loaded Tech Support Senior Engineer Apply locations Gallarate, Italy time type Full time posted on Posted Yesterday job requisition id R007266 AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy,...
-
Technical support
2 settimane fa
Roma, Italia Autel Europe A tempo pienoJob description: Responsible for pre-sales/after-sales technical support work, including but not limited to project delivery from inception to commissioning, and ongoing operations projects;Timely handling of customer feedback on product technical issues, responsible for tracking customer feedback on technical issues and their eventual resolution, collecting...
-
Maintenance Technician
11 ore fa
Roma, Lazio, Italia Aleph Rome Hotel, Curio Collection by Hilton A tempo pienoA Maintenance Technician will support the Chief Engineer with general maintenance work, to maintain proper conditions of tools, equipment, and working areas throughout the hotel.What will I be doing?As Maintenance Technician, you will support the Engineering Department to ensure an exceptional operational experience throughout the hotel. Specifically, a...
-
Maintenance Technician
15 ore fa
Roma, Italia Hilton A tempo pienoMaintenance Technician( Job Number: HOT0AMFD) Work Locations :Aleph Rome - CurioVia di San Basilio, 15Rome187 A Maintenance Technician will support the Chief Engineer with general maintenance work, to maintain proper conditions of tools, equipment, and working areas throughout the hotel. What will I be doing? As Maintenance Technician, you...
-
Military - Maintenance Engineer
3 settimane fa
Roma, Italia Amazon A tempo pienoThis role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are...
-
Field Service Engineer, Spain
4 settimane fa
Roma, Italia Mobilewaterservices A tempo pienoField Service Engineer, Spain & Portugal (MWS) Job summary The Field Service Engineer, Spain & Portugal ensures that customers can use Mobile Water Solutions – rental equipment safely and efficiently to support an optimal performance. Activities include technical support installation, commissioning and maintenance services for mobile water treatment...
-
Group Maintenance Engineering specialist
3 settimane fa
Roma, Italia Epta Group A tempo pienoEpta Multinational company leader in the referigeration sector for the Retail, Food & Beverage and HO.RE.CA Sector, its looking for: Group Maintenance Engineering specialist Job Purpose: Maintenance engineer is responsible for ensuring the correct maintenance of machinery and equipment, in order to guarantee their correct functioning and extend their...
-
R&D - Software Engineer (Mid) / Project Technical Leader
3 settimane fa
Roma, Italia EXUS Ltd A tempo pienoR&D - Software Engineer (Mid) / Project Technical Leader Remote Bucharest, Bucharest, Romania Full time Posted 3 days ago R&D - Software Engineer (Mid) / Project Technical Leader Remote Budapest, Budapest, Hungary Full time Posted 11 days ago Security &Cloud Support Engineer Hybrid Athens, Attica, Greece Information Technology Posted 11...