Credit Operations Specialist
1 mese fa
Job Description Summary
We are a group of enthusiasts, entrepreneurs, makers and we make diversity, discussion and the ability to make things happen our strong point. Every moment, through technology, data and human touch, we question the status quo by trying to make a difference in the lives of our customers, colleagues and ourselves.Job Description
You will become part of the Digital Products & Business Processes Unit, responsible for the design and optimization of end-to-end processes relating to the perimeter of the b-ilty offer (digital lending solutions for small and medium-sized businesses). Specifically, you will be responsible for operations activities relating to credit management, both in the customer acquisition and post-sales phases ( onboarding, disbursements and payments, relationship renegotiations, communications with customers). You will be involved in the investigation and management of public guarantees, including monitoring and reporting activities. Furthermore, you will have supervision of the Division's specialized outsourcers, including training and monitoring of service levels, and you will collaborate with the commercial network to support customer acquisition and portfolio development activities. Last but not least, you will participate in working groups and cross-functional projects for the design, efficiency and digitalisation of banking processes and procedures: because what matters is to continue to innovate what we dorequirements: Degree in Economics", "Knowledge of the main banking procedures and operations on core banking and IT systems", "Pragmatism and proactiveness", "Operational approach and good spirit of initiative", "Excellent knowledge of the Office Suite", "Good English
Additional Job Description
b-ilty is the illimity Division that promotes an innovative offer of digital lending and other banking products for small and medium-sized businesses, through a cutting-edge technological platform and a network of professionals always available.
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