Consumer Lending Stageur

**Job Description**
The Consumer Lending Tribe is dedicated to the development, management and harmonization of Consumer Lending products (Personal loan and “Cessione del Quinto"), services and processes, focusing on customer experience, profitability and effective cost management.


The Consumer Lending Stageur will work in a team within the Agile organization, collaborating with other stakeholders to achieve the Tribe's purpose and will be engaged in supporting the team in the development and release of new solutions to ensure the improvement of customer value services.


The stagiaire, working as a Customer Journey Expert in Agile Way of Working, as a part of the squad, has end-to-end responsibility for the delivery of the solutions. He/she provides functionals support to the squad through accurate analysis of the requirements provided by stakeholders.


Position requires good attitude for analysis, communication skills, excellent knowledge of written and spoken English, an orientation to detail and process. This position also demands the ability to work collaboratively in multi-functional and international teams.


**Key Responsibilities**

- Starting with requirements, support the identification of IT impacts on the different applications and processes
- Support to reporting activities
- Collaborate with the squads to learn how to translate business requirements in delivery requirements
- Support the validation together with business functionalities according to strategic operating models
- Monitoring the market offer by benchmarking competitors

**Competencies**

- He/she is a young graduate with a brilliant track record in economics or law
- Good knowledge of Office package, in particular Power Point and Excel
- Fluent in English
- Basic knowledge of banking market and consumer lending products is a plus

**Location:**
Milan (hybrid)


**About ING**
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.


Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.


#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.


Do you think you are "a step ahead"? Apply now


**The Benefits Of Joining ING**
In addition to being a part of a great team, working in a fun and innovative environment, we offer:



- Super flexible smart working
- Competitive base salaries and performance based bonuses
- Diverse cultures & Innovative mindsets
- International Environment
- Commitment to sustainability
- Lots of training development opportunities to help you grow
- Lots of moments dedicated to physical and mental well-being
- A special day off when it is your birthday: we call it #doyourbirthday
- And of course we can’t forget: free water & coffee at the office

**Our Commitment**
Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.


**Job Application Safety Reminder**
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**Role**
We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:



- Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.
- Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com
- No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.