Field Service Engineer

3 giorni fa

Bologna province, Italia Proclinical A tempo pieno

Proclinical is seeking a dedicated Field Service Engineer. This role involves partnering with customers to install and maintain hardware, troubleshoot issues and resolve complaints. The successful candidate will serve as an engineering consultant during pre and post-sales activities, collaborating with the broader commercial team to maximise sales growth, support instrument uptime and enhance customer satisfaction. This role requires a valid driving license within Italy and the flexibility to travel up to 90% across the region.

Responsibilities:

Provide timely onsite technical assistance to customers, Field Applications Scientist/Specialists and Territory Account Managers.Install, upgrade, repair and maintain instrument systems in the assigned territory.Utilise and maintain up-to-date service and training manuals, Field Service Bulletins, SOPs and facilitate remote connectivity to customer instrumentation.Provide technical support to customers, junior engineers, colleagues and contractors.Coordinate and prioritize service requests to establish the best intervention method and ensure customer satisfaction.Maintain proper inventory levels of service parts to promote first-time fix.Work with the sales and marketing department to coordinate new system placements, develop leads, promote upgrades and timely contract renewals.Establish and maintain strong relationships with key customers and existing customers.Ensure effective problem resolution assistance to subsidiary or distributor support.Represent the company professionally, ethically and morally at all times.Remain compliant with administrative responsibilities and business rules.Execute Qualification and Validation Products at customer sites.Demonstrate knowledge when working in regulated environments.Coordinate new installations, including large-scale installations, that require facility inspections and instrument validation.Participate in departmental project teams; work collaboratively to ensure successful execution of project plans.

Key Skills and Requirements:

BS in Electrical/Electronics/Informatic Engineering, Mechanical Engineering or a related degree in biotechnology/biomedical or equivalent work experience and knowledge.Experience working within a Field Service engineer role, preferably within the medical device sector.Experience with optical alignments, robotics, electrical/electronics and mechanical systems.Excellent problem-solving ability.Excellent verbal and written communications skills.Proficiency in computer usage.Knowledge and skills typically acquired through previous positions in fast-paced corporate environments.Familiarity with genomics, sequencing applications and bioinformatics are preferred.Proficient with general lab best practices and lab safety.Clear vision of and commitment to providing outstanding customer service.Ability to successfully operate in a fast-paced, rapidly changing environment and maintain composure in stressful situations.Must be willing to travel up to 90% of the assigned territory.

Interested or know someone who might be? Reach out to Behamin Jameeimoghadam using the following:

✉️ b.jameeimoghadam@proclinical.com



Apply Now:

If you are interested in learning more or applying to this exciting opportunity, please complete the form below and attach a copy of your CV. Alternatively, for further details or to talk directly to a life sciences recruitment specialist, please request a call back at the top of this page.

Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy.

  • Field Service Engineer

    4 settimane fa

    Bologna, Italia Tomra A tempo pieno

    Job DescriptionOur local TOMRA Office is located in Parma and we are always looking for passionate individuals to join our organization.For this position we are specifically looking for a experienced Field Service Engineer around Bologna.As a Field Service Engineer, you'll be part of a global service team and will report to the Field Service Coordinator....

  • Field Service Engineer

    4 settimane fa

    Bologna, Italia TOMRA A tempo pieno

    Job Description Our local TOMRA Office is located in Parma and we are always looking for passionate individuals to join our organization. For this position we are specifically looking for a experienced Field Service Engineer around Bologna. As a Field Service Engineer, you'll be part of a global service team and will report to the Field Service...

  • Field Service Engineer

    1 settimana fa

    BOLOGNA, Italia Tomra Collection Pty Ltd A tempo pieno

    TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts , has been our strength for over 50 years.At TOMRA , we want people to innovate...

  • Field Service Engineer

    1 settimana fa

    BOLOGNA, Italia Tomra Collection Pty Ltd A tempo pieno

    TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sureEvery Resource Counts, has been our strength for over 50 years.At TOMRA , we want people toinnovate,...

  • Field Service Engineer

    2 settimane fa

    Bologna, Emilia-Romagna, Italia TOMRA Collection Pty Ltd A tempo pieno

    TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sureEvery Resource Counts, has been our strength for over 50 years.At TOMRA , we want people toinnovate,...

  • Field Service Engineer

    2 settimane fa

    Bologna, Emilia-Romagna, Italia Page Personnel A tempo pieno

    La risorsa inserita, riportando al responsabile Service, si occuperà di:- Garantire che tutte le attività di manutenzione siano eseguite in conformità con le specifiche;- Deve avere una conoscenza di base dei metodi ed esperienza nella manutenzione di varie apparecchiature associate alle apparecchiature primarie e di servizio;- Deve essere in grado di...

  • Field Service Engineer

    2 mesi fa

    Bologna, Italia Page Personnel A tempo pieno

    La risorsa inserita, riportando al responsabile Service, si occuperà di:- Garantire che tutte le attività di manutenzione siano eseguite in conformità con le specifiche;- Deve avere una conoscenza di base dei metodi ed esperienza nella manutenzione di varie apparecchiature associate alle apparecchiature primarie e di servizio;- Deve essere in grado di...

  • Field Service Engineer

    4 settimane fa

    Bologna, Italia Page Personnel A tempo pieno

    La risorsa inserita, riportando al responsabile Service, si occuperà di:- Garantire che tutte le attività di manutenzione siano eseguite in conformità con le specifiche;- Deve avere una conoscenza di base dei metodi ed esperienza nella manutenzione di varie apparecchiature associate alle apparecchiature primarie e di servizio;- Deve essere in grado di...

  • Field Service Engineer

    1 settimana fa

    BOLOGNA, Italia Jr Italy A tempo pieno

    col-wideJob Description:Field Service Engineer - Bologna page is loaded Field Service Engineer - Bologna Apply locations Italy - Remote time type Full time posted on Posted Yesterday job requisition id 37920-JOB What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic...

  • Field Service Engineer

    4 settimane fa

    BOLOGNA, Italia Proclinical Staffing A tempo pieno

    Proclinical is seeking a dedicated Field Service Engineer. This role involves partnering with customers to install and maintain hardware, troubleshoot issues and resolve complaints. The successful candidate will serve as an engineering consultant during pre and post-sales activities, collaborating with the broader commercial team to maximise sales growth,...

  • Field Service Engineer

    1 mese fa

    BOLOGNA, Italia Illumina A tempo pieno

    Field Service Engineer - Bologna page is loaded Field Service Engineer - Bologna Apply locations Italy - Remote time type Full time posted on Posted Yesterday job requisition id 37920-JOB What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize...

  • Field Service Engineer

    4 settimane fa

    BOLOGNA, Italia Illumina A tempo pieno

    Field Service Engineer - Bologna page is loaded Field Service Engineer - Bologna Apply locations Italy - Remote time type Full time posted on Posted Yesterday job requisition id 37920-JOB What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize...

  • Field Service Engineer

    2 giorni fa

    Case Bologna, Veneto, Italia Proclinical A tempo pieno

    Proclinical is seeking a dedicated Field Service Engineer. This role involves partnering with customers to install and maintain hardware, troubleshoot issues and resolve complaints. The successful candidate will serve as an engineering consultant during pre and post-sales activities, collaborating with the broader commercial team to maximise sales growth,...

  • Field Service Engineer

    4 settimane fa

    BOLOGNA, Italia Proclinical Group A tempo pieno

    Proclinical is seeking a dedicated Field Service Engineer. This role involves partnering with customers to install and maintain hardware, troubleshoot issues and resolve complaints. The successful candidate will serve as an engineering consultant during pre and post-sales activities, collaborating with the broader commercial team to maximise sales growth,...

  • Field Services Engineer

    2 mesi fa

    BOLOGNA, Italia Sakura Finetek Europe B.V. A tempo pieno

    Why Sakura? When it comes to diagnosing cancer, there's no time to wait! At Sakura, we're driven by our desire to advance cancer diagnosis through fully automated anatomic pathology and by providing our partners with best-in-class innovations, quality and customer care. All to deliver quick and accurate diagnoses to cancer patients for an optimal patient...

  • Field Services Engineer

    4 settimane fa

    BOLOGNA, Italia Sakura Finetek Europe B.V. A tempo pieno

    Why Sakura? When it comes to diagnosing cancer, there's no time to wait! At Sakura, we're driven by our desire to advance cancer diagnosis through fully automated anatomic pathology and by providing our partners with best-in-class innovations, quality and customer care. All to deliver quick and accurate diagnoses to cancer patients for an optimal patient...

  • Field Services Engineer

    2 settimane fa

    Bologna, Emilia-Romagna, Italia Sakura Finetek Europe B.V. A tempo pieno

    Why Sakura? When it comes to diagnosing cancer, there's no time to waitAt Sakura, we're driven by our desire to advance cancer diagnosis through fully automated anatomic pathology and by providing our partners with best-in-class innovations, quality and customer care. All to deliver quick and accurate diagnoses to cancer patients for an optimal patient...

  • Cit _ Field Service Engineer

    2 settimane fa

    BOLOGNA, Italia Canon Emea A tempo pieno

    Job Purpose and Summary / Aufgabenprofil und Zusammenfassung der Stelle / Résumé du job Siamo alla ricerca di un Field Service Engineer, per l'area di Rimini, che fornisca supporto tecnico e ingegneristico in loco ai clienti per prodotti hardware e software.What we give / Was wir bieten / Ce que nous offrons Le principali responsabilità saranno:...

  • Field Service

    2 settimane fa

    Bologna, Emilia-Romagna, Italia Hunters Group S.r.l. A tempo pieno

    Prestigiosa società quotata in borsa con circa 180 stabilimenti di produzione e centri di assistenza in tutto il mondo è alla ricerca di un Service Engineer.L'azienda è specializzata in tecnologie di pompaggio, agitazione, miscelazione, separazione, purificazione, cristallizzazione e polimerizzazione ad alta efficienza energetica per fluidi di tutti i...

  • Senior Field Application Engineer

    4 settimane fa

    Bologna, Emilia-Romagna, Italia IC Resources A tempo pieno

    Field Application Engineer Power ElectronicsItaly Field Application Engineer with Power Electronics experience required for a growing semiconductor manufacturer who are based in Italy. The successful candidate will ideally have previous FAE experience and proven design/technical expertise within power electronics such as Motor Drives, DC/DC, AC/DC, SMPS,...