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Retail Specialist
1 mese fa
The role of a Retail Specialist involves various responsibilities related to customer service, sales, and store operations. This is a maternity cover. Here are the key duties typically associated with this position:
Complete Retail Sales:
- Assist customers in purchasing items.
- Help customers find specific products.
- Process payments, including making change and applying discounts.
- Handle special orders for out-of-stock or specialty items.
Respond to Customer Questions:
- Answer inquiries about products, stock availability, and promotions.
- Familiarize yourself with store policies and offerings.
Arrange Displays:
- Create visually appealing displays and merchandise items.
- Organize seasonal and holiday displays.
- Ensure correct pricing before placing items on shelves.
Maintain Stock and Inventory Records:
- Restock items and keep inventory records.
- Conduct periodic inspections to compare inventory levels with internal records.
Collaborate with Others:
- Work closely with other retail staff.
- Coordinate with vendors and suppliers for timely product delivery.
Analyze Sales Data:
- Generate sales reports and identify trends.
- Evaluate the return on investment (ROI) of major initiatives.
Communication and Problem-Solving:
- Communicate clearly with customers and colleagues.
- Use critical thinking to address challenges and achieve objectives.
Education and Skills:
- A degree in STEAM or business administration is preferable.
- Strong analytical skills to convert data into actionable insights.
- Familiarity with financial concepts (P&L, balance sheets).
- Effective communication and relationship-building abilities.
- Initiative, commitment, and teamwork in a fast-paced environment.
- Proficiency in spoken and written English.
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