Field Parts Specialist

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

The Field Parts Specialist will be a key member of the AM Commercial Operation team and will provide support to Customers in the assigned sites for discretionary spare parts opportunities for both pumps and seals.

Field Parts Specialist will be therefore accountable for SPIRs and Capital spare parts opportunities from selection to procurement, acting as a liaison between Flowserve’s Commercial and Operation organizations.

The role will work closely aligned with End-User Sales teams and resources at site to maintain consistent commercial strategy and will act independently to execute assigned tasks with the objective maximize the return of major parts opportunities, providing support to EU Sales team during negotiation, leveraging all of Flowserve’s products and services and insuring we are meeting the customer requirements.

Responsibilities:

• Prepare and ensure availability of SPIR/SPDP of assigned projects.

• Work closely with Commercial Operation AM leader assigned to the specific site to make sure submitted SPIRs/SPDP are consistent with company commercial strategy and duly approved by all stakeholders.

• Update prices upon needs

• Ensure availability of BOMs and relevant documents from OE scope of supply.

• Identify inconsistencies/missing information and develop plan to get required details. Documentation will include (but will not be limited to): MDB, Contracts, submitted SPIRs, drawings, Data sheets, Test reports, as built BOMs, IOM, suppliers details and documentation).

• Work with Sales to define parts selling strategy in assigned site.

• Work with Sales to define parts to be purchased comparing recommended spares vs what already available/purchased.

• Review customer spare parts inventory:

• Highlight duplicate components

• Work on parts interchangeability

• Identify gaps in critical equipment & ensure correct components/quantities are stocked

• Join meetings (preparation and status review) arranged by comm ops AM leader.

• Act wisely and with commitment, discipline, and passion, while exhibiting exemplary behaviors at all times. Serve as an advocate for integrity and ethics, promoting trust and setting a positive leadership example that energizes others about the future. Ensure safety is always considered a priority across the organization.

Requirements:

• Commercial and/or Technical Bachelor’s degree preferred

• Very good with English, Arabic language is a great plus

• Highly preferred knowledge on Flowserve products and internal processes

• Industry knowledge

• Travel to site expected to be 50% of time

• Customer-centric attitude

• Excellent Communication skills

• Solid technical background with main focus on parts business.

• Ability to make things happen across different functions even without direct reporting

• Ability to prioritize and proactively complete tasks across Organizations

• Team-work attitude

• International mindset

T he successful candidate should be based in proximity of one of our EMEA locations.

Req ID : R-8664

Job Family Group : Sales

Job Family : SA Applications Engineering

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

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