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Regional Training Specialist
5 mesi fa
Duties include but are not limited to:
Works with other staff and/or subject matter experts to identify, acquire, and/or create, revise, design, and develop course content for face-to-face, virtual, and hybrid delivery methods including all instructional materials required to conduct, implement, and evaluate a course
Evaluates training, instruction, and learning. Plans approach, collects data, and analyzes results to evaluate the effectiveness of training products, training delivery, training administration, and Learning Management (LMS) operations.
Serves as a producer/host and/or facilitator for all types of virtual events and classes. Participates in recruiting, training, coaching, providing guidance, and certifying virtual producers and facilitators throughout CNIC. Produces and delivers/facilitates virtual instructor led trainings (vILT), webinars, and other online and hybridized delivery events including certification and train-the-trainer courses.
Serves as administrator for Learning Platforms such as Adobe Connect. Establishes users in the system, trains users, manages all associated user information, works with vendors, and provides data and reporting on the Learning Platform and its use/administration.
Serves as administrator for LMS. Updates LMS with current and relevant information including courses, registration, and management of users; assists users, provides technical assistance, and provides data and reporting on the LMS and its use/administration.
General duties include but are not limited to:
Provides administrative and training implementation support to staff members throughout the region as well as other customers.
Provides customer service support/assistance to internal and external customers.