Sales Service Advisor

1 giorno fa

Siena SI, Italia Alfa Laval Corporate AB A tempo pieno

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

The Service Team is looking for a Sales Service Advisor in our Poggibonsi site.

Who you are

We are looking for a person with an agile mindset and willingness for acquiring and sharing new knowledge.

You have a technical background with consultancy behaviour.

You are a strong contributor to a vibrant workspace where knowledge sharing, delivering as a team, face-to-face and multi-cultural interaction are vital components.

About the job

Based in Poggibonsi, you will become a part of the Olive Oil team, which is responsible for Olive Oil Business. Service is responsible to support our Service Business Partners in their Sales and Technical activities.

Technical activities include: commissioning supervision, troubleshooting supervision, Digital services, Advisory Services (Assessment, audit, upgrades and consulting services) together with our Service Business Partners.

Sales activities include: Sales Target, Market Potential, inputs for Price Policy, Discounts, Promotions, and inputs for marketing & communication, installed base maintenance and upgrade.

The resource will spend almost 30% of their time in the office and 70% on Customer or Service Partner site.

In your role you will also:

  • Deliver training/learning activities for Service business partners and end-users to secure knowledge and inspire effective work.
  • Deliver technical and commercial audits to our Service business partners.
  • Deliver Assessment/audit and consulting services to our final customers to reduce energy/water consumption or improve performance.
  • Support solving customer claims.
  • Support Service Business Partners to develop the correct technical solution for the customer.
  • Support the sales team Capital and Service on the Business Strategy through Service Partners.
  • Support our final customers.

You have

  • A technical diploma.
  • In-depth mechanical and electrical knowledge with practical experience in workshop dismantling and repairing machinery. Experience with separation and thermal equipment is a plus.
  • A very good knowledge of both written and spoken English to be able to communicate with the Business Unit.
  • Experience in the Olive Oil industry sector is preferable.
  • A good knowledge of Microsoft Windows environments and the Office package (Word, Excel, Access, PowerPoint, and Outlook).
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