CUSTOMER SUPPORT COORDINATOR
2 settimane fa
CUSTOMER SUPPORT COORDINATOR page is loaded## CUSTOMER SUPPORT COORDINATORlocations: Parma, Parma, Italytime type: Full timeposted on: Posted Todayjob requisition id: R8225**FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.****At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.**### **Position Description:**As a **Customer Support Coordinator**, you will be responsible for coordinating contractual agreements with clients and the overall service provided. This includes organizing inspections and maintenance, as well as building a **long-term relationship** to ensure continuity of service.You will join the **Lifecycle Performance Services** team at FORTNA and your responsibilities will include:* Supporting **active billing management*** Liaising with **logistics operators*** Managing **warehouse stock** and **after-sales support*** Carrying out **reporting and data analysis*** Managing **customer master data** and updating information in the relevant CRM* **Preparing quotations and drafting offers** to support the sales team* Assisting **end customers and prospects** with issue resolution and general inquiries related to the sales and after-sales processes* Maintaining relationships with **distributors and market partners*** **Order confirmations** and **delivery scheduling*** **Monitoring order status*** **Communicating with customers** and coordinating with internal teams### **Experience and Skills:**The ideal candidate should meet the following requirements:**Hard Skills:*** University degree or technical/humanities diploma* Significant experience in similar roles* Excellent knowledge of **English*** Good knowledge of **French, German, or Spanish** is a plus**Soft Skills:*** Ability to work within a **complex, matrixed, and customer-focused organization*** Strong communication skills with the ability to bring energy and a mindset of continuous improvement* Excellent interpersonal effectiveness, communication, and **negotiation skills**### **What We Offer:**We are a fast-growing **international company** currently undergoing a major organizational transformation, enabling the creation of new processes and workflows.We offer a **dynamic work environment** where personal initiative is appreciated and valued. #J-18808-Ljbffr
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Customer Support Coordinator
2 settimane fa
Parma, Italia Material Handling Systems, Inc. A tempo pienoCUSTOMER SUPPORT COORDINATOR page is loaded## CUSTOMER SUPPORT COORDINATORlocations: R8225**FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent...
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Customer Support
4 giorni fa
Parma, Italia Fortna A tempo pienoA leading international company is looking for a Customer Support Coordinator in Parma, Italy.Responsibilities include coordinating with clients, managing billing, and supporting the sales team.Candidates should have a university degree, significant experience, and excellent English skills, plus knowledge of additional languages is a plus.Join our dynamic...
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CUSTOMER SUPPORT COORDINATOR
4 settimane fa
Parma, Italia Material Handling Systems, Inc. A tempo pienoCUSTOMER SUPPORT COORDINATOR page is loaded## CUSTOMER SUPPORT COORDINATORlocations: Parma, Parma, Italytime type: Full timeposted on: Posted Todayjob requisition id: R8225**FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital...
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Customer Support
7 giorni fa
Parma, Italia FORTNA A tempo pienoA leading international company is looking for a Customer Support Coordinator in Parma, Italy. Responsibilities include coordinating with clients, managing billing, and supporting the sales team. Candidates should have a university degree, significant experience, and excellent English skills, plus knowledge of additional languages is a plus. Join our dynamic...
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Customer Support
5 giorni fa
Parma, Italia Altro A tempo pienoA leading international company is looking for a Customer Support Coordinator in Parma, Italy. Responsibilities include coordinating with clients, managing billing, and supporting the sales team. Candidates should have a university degree, significant experience, and excellent English skills, plus knowledge of additional languages is a plus. Join our dynamic...
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Customer Support Coordinator
2 settimane fa
Parma, Italia MHS A tempo pienoFORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile...
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CUSTOMER SUPPORT COORDINATOR
2 settimane fa
Parma, Italia FORTNA A tempo pienoFORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile...
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Customer Support Coordinator
3 settimane fa
Parma, Italia Altro A tempo pienoOverview FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last...
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Customer Support Coordinator
5 giorni fa
Parma, Italia Altro A tempo pienoOverview FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last...
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Customer Support Coordinator
3 settimane fa
Parma, Italia Altro A tempo pienoFORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile...
