CRM Project Manager

4 settimane fa


Milano, Italia Publicis Sapient A tempo pieno

We are looking for a CRM Project Manager to support the management and operational execution of CRM activities for our clients. You will play the key role in running the projects with our Automotive Client, being the bridge between Publicis Sapient, our Client and Italian market. 

This role includes a lot of collaboration with diverse external and internal stakeholders, execution of strategical CRM projects and managing of campaigns. 

  Key Responsibilities:

  • Planning, monitoring and reporting on CRM activities (schedule, status, issues, risks, etc)
  • Strong collaboration with the European central CRM Hub team and with international local market teams (both Publicis and Client’s), through dedicated workflows and related tools (e.g. Jira)
  • Responsible for management and timely processing of Client briefings
  • Responsible for campaign planning, monitoring & optimization (including support to governance, arbitration and prioritization activities)
  • Providing quality assurance coordination support on CRM execution
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