Infrastructure Decommission Technician, Network and Cable Decomm

Infrastructure Decommission Technician, Network and Cable Decomm (NCD) Job ID: 3086665 | Amazon Data Services, Inc. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Responsibilities - Operational: - Adhere to security and safety best practices in the data center - Decommission network racks and equipment in line with internal SLAs - Manage assigned work and priorities through ticketing system and/or workflows - Interact with other datacenter personnel to coordinate work activity - Contribute ideas to improve operational efficiency - Participate in team meetings for metric analysis and project status updates - Problem Solving: - Maintain the highest level of network availability by reviewing activity and proceeding with the highest level of operational paranoia - Escalate to senior technicians, TIPM and management as needed/required - Mentoring: - Share knowledge and help educate less technical staff on the best practices related to all service owner issues - Support the onboarding of new technicians through the NCD training and certification program by instructing and observing trainee technicians - Hiring: Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews - Key job responsibilities: - Follow all production, safety and quality standards, codes and industry best practices - Physical Decommissioning of network and cabling infrastructure in a Data Center environment - Manage assigned work and priorities through ticketing system and/or workflows - Scope the level of effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned - Provide structured feedback/updates to Stakeholders via ticketing system and/or messaging channels - All efforts need to be documented via ticketing system - Effectively co‐coordinate and deliver multiple tasks concurrently - Exhibit quality workmanship on all work and maintain Data Center safety and cleanliness - Effectively leverage the logical tools and systems that are provided - Collaborate with various peers and stakeholders to remove obstacles - Read and comprehend datacenter build documentation, and site specific layout material - Deliver sustainable and repeatable solutions and processes, always with an eye on improvement - Travel within geographical work area is required; travel up to 25% of time outside traditional work area may be required depending on your primary region Basic Qualifications - Working knowledge and understanding of datacenter network equipment, including routers, switches, PDU and battery/UPS - Working knowledge and understanding of datacenter cabling, including cable management (risers, baskets/trays/conduit), fibre optics, copper and FDP/ODF panels - 2+ years of experience with data network equipment and cabling, optic types, and test equipment - 2+ years of experience coordinating workload and priorities through ticketing system and/or system-driven workflow Preferred Qualifications - Working knowledge and understanding of datacenter network and cabling infrastructure concepts, best practices and methodologies - Advanced understanding of fiber optic & copper cabling standards, testing equipment & troubleshooting methodologies - 2+ years of experience with data networking in production datacenter environment - 2+ years of experience with installation and removal of equipment from datacenter racks/cabinets - 5+ years of experience with cabling in datacenter environment, including cable management and install/removal in production environment - 2+ years of experience troubleshooting cabling infrastructure connectivity issues, including patch panels/FDP/ODF - 2+ years of experience in lead technician role Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. #J-18808-Ljbffr