CRM/XRM Business Consultant

2 mesi fa

Milano, Italia Medialine Euro Trade AG A tempo pieno

The Consultant will be responsible for analyzing program requirements and developing computer applications by performing the following duties:

Qualifications

KEY RESPONSIBILITIES & JOB FUNCTION

  • support of our partners and customers in the implementation of demanding CRM projects
  • having one-to-one meetings to give advice, using a proven approach, on how to use the CRM system. Which modules are being used? What requirements does the customer have and how can these be translated into a concrete set-up
  • analysis, recording and realization of multi-layered business requirements in projects
  • you act as a coaching consultant, think along with the customer and ensure that all activities required for implementation are carried out as agreed
  • planning and optimization of business processes and the ready-to-use provision of software solutions at the customer's site
  • interact with various parties (internal and external) on projects
  • monitor the project agreements and communicate about them with the client
  • provide webinars / training to our clients
  • support of the sales department in the context of presales assignments
  • testing, installation and commissioning of the appropriate software tools - independently or in a team with your colleagues
  • cooperate with end users helping resolve issues
  • work in an agile team setup using Kanban boards in Jira/Atlassian

REQUIRED SKILLS AND EXPERIENCE

To perform this job successfully, an individual should have abilities in the following areas:

  • 4+ years of experience in CRM consulting and implementation
  • Proficiency in CRM platforms, CAS Genesis World CRM or Microsoft Dynamics CRM will be a plus
  • Project Management experinece will be a plus
  • we are looking for someone who has a passion for helping customers move forward. Affinity with CRM or keen to develop in it.
  • customer oriented and dedicated
  • you are intrinsically motivated and want to achieve success together with your team
  • successfully completed training or studies in the IT field
  • confident appearance and ability to work in a team as well as flexibility and willingness to travel
  • willingness to follow defined development design/delivery standards
  • strong oral and written communication skills in English
  • can multitask, work well independently and want to work in a dynamic environment
  • pragmatic and strong in execution and a team player
Other information
  • Varied work in a highly motivated team
  • Numerous opportunities for professional and personal development
  • Employee events
  • Medical insurance

Who we are:

Medialine is an international IT service provider with a German headquarters and a branch office in Bucharest, Romania. We deliver IT&C infrastructure solutions, managed services, and business software for the European market. We are running 9 data centers in Germany, Austria, and Romania and offering cloud infrastructure and managed services for business customers. Our customers are enterprises like manufacturers, industrial, retail, and distribution organizations. In Bucharest, we are a small but expanding team, and we are looking for motivated people at all levels. Our office is located in Bucharest, and we offer a modern and cozy workplace environment at ONE Cotroceni Park. As Medialine Group, we are a DellEMC Titanium Partner, Microsoft Gold Certified Partner, VMware enterprise solution provider, and Veeam Gold Partner.

Contact :

Further information can be found on our website: For any questions, please contact us via mail at info@medialine.ro or send your application to this email address. Your application will be handled with the strictest confidence.

#J-18808-Ljbffr

  • Crm/Xrm Business Consultant

    1 mese fa

    Milano, Italia Medialine Euro Trade Ag A tempo pieno

    The Consultant will be responsible for analyzing program requirements and developing computer applications by performing the following duties: Qualifications KEY RESPONSIBILITIES & JOB FUNCTION support of our partners and customers in the implementation of demanding CRM projects having one-to-one meetings to give advice, using a proven approach, on how to...

  • CRM Consultant

    1 mese fa

    Milano, Italia BIP - Business Integration Partners A tempo pieno

    **_Entra nel nostro mondo. _** **_Trasforma insieme a noi. _** **Quale sarà la tua sfida?** Sarai parte attiva della crescita della nostra practice Consulting, il partner strategico e operativo per i clienti in ogni Paese in cui operano, aiutandoli ad innovare attraverso nuove tecnologie e nuovi modelli di business. Nello specifico farai parte della...

  • CRM Solution Consultant

    2 mesi fa

    Milano, Italia BIP - Business Integration Partners A tempo pieno

    **Entra nel nostro mondo.** **Trasforma insieme a noi.** Quale sarà la tua sfida? Sarai parte attiva della crescita della nostra practice Financial Services, siamo in grado di anticipare le continue evoluzioni del mondo Fintech, mettendo a disposizione le nostre competenze alle principali banche, assicurazioni e Payment Service Providers presenti sul...

  • Customer Engagement And Crm Sales&Marketing Consultant

    4 giorni fa

    Milano, Italia Tor - Recruitment & Hr Consulting A tempo pieno

    TOR è alla ricerca di una figura di CUSTOMER ENGAGEMENT and CRM sales&marketing CONSULTANT per società di consulenza. ATTIVITÀ -Definire processi di trasformazione digitale. -Seguire in progetti di evoluzione dei processi e strumenti a supporto del business aziendale (CRM, pricing, ecc.). -Condurre assessment dei processi, servizi e applicativi con...

  • E-business & CRM Manager

    2 mesi fa

    Milano, Italia Acqua Di Parma A tempo pieno

    **Position**: Reporting to the International Sales Director, the E-Business & CRM Manager is responsible for the management of the online sales of Acqua di Parma Worldwide and for the development of the CRM strategy and action plan. MAIN RESPONSIBILITIES: E-Business: - Drive the global e-commerce and e-retailing teams of Acqua di Parma, managing all...

  • Consultant - Business Solutions Architect

    1 settimana fa

    Milano, Italia LHH A tempo pieno

    Per innovativa società di consulenza, che offre servizi e tecnologie Ad-Tech e Mar-Tech siamo alla ricerca di un: **Consultant - Business Solutions Architect | Analyst** **Responsabilità: - La figura si occuperà si supportare, con un team interfunzionale, una azienda con una presenza internazionale nella gestione dello sviluppo di nuove funzionalità e...

  • Internship Business Analyst CRM

    3 giorni fa

    Milano, Italia CRIF A tempo pieno

    CRIF, prestigioso ed innovativo Gruppo internazionale specializzato in soluzioni informative, modelli decisionali, outsourcing, software e servizi consulenziali a supporto di banche, società finanziarie, assicurazioni, utilities e imprese, è alla ricerca, per la propria Business Unit specializzata in Business Information, di un: **BUSINESS ANALYST...

  • Business Consultant Junior

    2 ore fa

    Milano, Italia PGMD Consulting A tempo pieno

    PGMD ha sviluppato un ambiente di lavoro che incoraggia lo spirito di gruppo e la continua crescita personale. Il benessere delle nostre risorse e l’attitudine alla flessibilità sono al centro di una talent experience importante. Con questo approccio aiutiamo i talenti ad esprimersi al meglio delle proprie capacità. Siamo costantemente alla ricerca di...

  • Business Intelligence Consultant

    2 mesi fa

    Milano, Italia Binetwork A tempo pieno

    We are looking for a Consultant with experience in analytics project development for the Business Intelligence solutions business unit.The Consultant will be responsible for the following tasks:Interacting with end customers to understand their needs, also on international projectsRequirements analysis and development of BI applicationsCreation of management...

  • Business Intelligence Consultant

    1 settimana fa

    Milano, Italia Binetwork A tempo pieno

    We are looking for a Consultant with experience in analytics project development for the Business Intelligence solutions business unit.The Consultant will be responsible for the following tasks:Interacting with end customers to understand their needs, also on international projectsRequirements analysis and development of BI applicationsCreation of management...

  • Business Consultant

    1 settimana fa

    Milano, Italia Jakala A tempo pieno

    **JAKALA Civitas** offre servizi MarTech alla **Pubblica Amministrazione Centrale & Locale**, alle **aziende municipalizzate**, alle aziende di servizi in ambito **Transportation e Sanità**. **Jakala Civitas** è focalizzata su un vasto portfolio di servizi e soluzioni verso il cittadino ed il paziente con l’approccio MarTech di JAKALA, per applicare i...

  • Business Intelligence Consultant

    1 mese fa

    Milano, Italia Binetwork A tempo pieno

    We are looking for a Consultant with experience in analytics project development for the Business Intelligence solutions business unit. The Consultant will be responsible for the following tasks: Interacting with end customers to understand their needs, also on international projectsRequirements analysis and development of BI applicationsCreation of...

  • Business Intelligence Consultant

    1 settimana fa

    Milano, Italia Binetwork A tempo pieno

    We are looking for a Consultant with experience in analytics project development for the Business Intelligence solutions business unit. The Consultant will be responsible for the following tasks: Interacting with end customers to understand their needs, also on international projectsRequirements analysis and development of BI applicationsCreation of...

  • CRM Manager

    2 mesi fa

    Milano, Italia Generali Italia A tempo pieno

    Generali is a major player in the global insurance industry - a strategic and highly important sector for the growth, development and welfare of modern societies. Within the Group Data&Digital area we are looking for a CRM Manager. CRM Manager will work in the Generali CRM Center of Excellence that aims to further develop CRM ecosystem ensuring convergence,...

  • CRM Manager

    4 giorni fa

    Milano, Italia Generali Italia A tempo pieno

    Generali is a major player in the global insurance industry - a strategic and highly important sector for the growth, development and welfare of modern societies. Within the Group Data&Digital area we are looking for a CRM Manager. CRM Manager will work in the Generali CRM Center of Excellence that aims to further develop CRM ecosystem ensuring convergence,...

  • Business Travel Consultant

    2 mesi fa

    Milano, Italia Cisalpina Tours A tempo pieno

    **Business Travel Consultant** - Milano **Cisalpina Tours SpA**, società italiana di proprietà di** MSC Cruises **e leader nel settore Business Travel, a supporto del proprio sviluppo sul mercato nazionale e internazionale, è alla ricerca di personale esperto come **Business Travel Consultant**, da inserire presso la nuova sede di Milano (Lotto). La...

  • Business Consultant

    1 settimana fa

    Milano, Italia Jakala A tempo pieno

    **Descrizione azienda**: **JAKALA Civitas** offre servizi MarTech alla **Pubblica Amministrazione Centrale & Locale**, alle **aziende municipalizzate**, alle aziende di servizi in ambito **Transportation e Sanità**. **Jakala Civitas** è focalizzata su un vasto portfolio di servizi e soluzioni verso il cittadino ed il paziente con l’approccio MarTech di...

  • CRM Tech Lead

    1 settimana fa

    Milano, Italia Dentsu Aegis Network A tempo pieno

    The Salesforce Lead Consultant works on client projects that involve primarily Core Platform Clouds (Sales, Service, Community) and systems integrations. He/she is knowledgeable about other Salesforce Cloud and can lead multi-cloud engagements. He/she is knowledgeable about other Salesforce Cloud and can lead multi-cloud engagements. He/she can analyze,...

  • CRM Specialist

    1 mese fa

    Milano, Italia Adecco Italia A tempo pieno

    Per azienda cliente settore alta gioielleria ricerchiamo CRM Specialist. La risorsa si occuperà di lanci di campagne di mailing utilizzando salesforce e monitoraggio roi per ogni campagna, implementazione dell'applicazione clienteling in tutte le boutiques, conduzione di analisi sulla customer satisfaction. : Requisiti richiesti: Laurea in discipline...

  • Business Consultant

    1 mese fa

    Milano, Italia Links Management and Technology A tempo pieno

    DescrizioneCerchi un contesto innovativo e dinamico? Entra in Links Group e trasforma le tue ambizioni in realtà!Il Gruppo Links​​​​​​​Links Management and Technology è la parent company di sei aziende che unisce expertise e specializzazioni per garantire soluzioni digitali tailor-made costruite e sviluppate sui business requirement del...