Client Director

1 mese fa

Albino BG, Italia Dentsu Aegis Network Ltd. A tempo pieno

Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
Builds strong client relationships as a trusted advisor with senior client and industry of stakeholders
Deepens the relationship to ensure retention and growth
Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service
Immerses self and team in clients’ business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client’s products inside out and applies this knowledge to deliver innovative, ambitious client plans and service
Uses account plans to stimulate and track future work; manages resources effectively
Understands client commercial framework and works with senior account leadership to ensure business is run profitably
Improves client satisfaction to expand existing revenue streams and build new ones
Manages systems for forecasting accurate spend and track progress
Translates agency strategy into innovative, executionable business plans for own client that deliver business value

Person Specification

At least 10 years of experience in international agencies/projects
Fluent English, spoken and written.
Excellent organizational and relational skills
Knowledge of current trends and innovations in creativity, media and CXM and their application to luxury clients
Previous management of a luxury and fashion client

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